Housing Services Project Manager
3 weeks ago
An exciting opportunity has emerged for a specialist Project Manager to join the housing services department at one of Adecco's key public sector clients. This is a full time (35 hours each week, Monday to Friday) temporary role initially for 4-5 months which may well lead to a permanent or long term Fixed Term Contract role, should the assignment go well.
Based in our client's West London office for only two days each week, this role reports directly into the Head of Programme Management and the purpose of this role is to:
Lead the projects to deliver a customer focussed housing management service and customer focussed leaseholder and home ownership service. Lead the delivery of the actions within the projects assigned to their role and work with the identified owners of the actions to ensure compliance against the agreed timescales. Provide regular updates on the project progress and the delivery of action plan and benefits associated with the project. Provide the project management support to the actions within the project and organise the stakeholder and staff. Lead negotiations with own and other service areas on the allocation of resources, systems and processes to implement and deliver the objectives of the project. Lead the identification of all associated risks and develop mitigations and actions plans to address risk and improve operational performance. Be responsible for co-ordinating communications and relationships with all key stakeholders, to implement the project. Contribute towards other service reviews as required by the Assistant Director Housing Management and the Head of Strategy and Performance. Be an active member of the housing directorate responsible for managing a portfolio of housing wide programmes and projects which deliver the statutory and non-statutory services to our residents Work in partnership with housing and all council departments to enable services to maximise HRA spend, deliver effective services to residents and customers and to meet the requirements of the consumer standards Provide leadership, planning and monitoring on housing programmes and projects, as allocated by the Head of Strategy and Performance, to ensure the delivery of Housings vision and objectives. Participate in the business and service planning process to ensure all projects are linked with the overall strategic direction of customer services and to recommend innovative approaches to service delivery in order encourage customers to access council services in the most cost-effective way. Input into the council's budget setting process and identify and manage projects which will contribute to achieving agreed savings targets. Build strong relationships, engage with and influence Members, external partners and council officers at all levels to promote the benefits of housing management projects and consumer standards Key deliverables include: staff changes, training and development, updated information for tenants, House Proud accreditation, improved collection and use of customer data.
Our client is happy to consider applicants with strong project management experience from all backgrounds, but public sector/local government expertise would be highly desirable.
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