Remote Technical Account Manager

4 weeks ago

London, United Kingdom FD Technologies Full time

We build time-series, vector-native database solutions our customers use to unlock knowledge and predictive power they can act on with confidence. By simultaneously supporting unstructured and structured data, KX powers accurate, highly contextual results for AI and automation applications with transformative speed, unlimited scalability, and extremely low computing costs. Customers across financial services, manufacturing, telecommunications, life sciences, and aerospace and defense industries use KX to enable real-time processing of vast time-series datasets, improve operational efficiency, speed up discovery, and enhance real-time situational awareness and cybersecurity. KX brings a proven track record of 30 years of customer success, and operates from more than 15 offices across North America, Europe and Asia Pacific.
KX is currently seeking a Technical Account Manager to join our Global Technical Account Management team. As a Technical Account Manager, you'll spend your time working directly with customers - understanding their environments and use cases, providing support and enablement to help them maximize their ROI in KX software, identifying where KX can expand, assisting with new sales opportunities, and much more.
Serve as the primary technical point of contact for assigned customers, developing strong relationships with stakeholders.
Provide product training to customers to ensure they have sufficient expertise to utilize our software.
Provide ongoing technical guidance to customers, covering data ingestion/migration, performance tuning, workflow optimization, architecture review, etc.
Identify churn risk and work with internal stakeholders to mitigate.
Work with the Account Director to prepare value propositions for expansion.
Provide demos, workshops, and proof of concepts to advance expansion opportunities.
Maintain accurate records of customer interactions, issues, use cases, performance metrics, etc.
3+ years' proven experience in a solution architect or technical account manager role.
~ Experience in the data and analytics vendor space.
~ Bachelor's degree in Computer Science or related field.
Previous experience in the financial services industry.
Previous experience with vector databases, LLMs, and Generative AI workflows
Previous experience with kdb+, parquet, Python and other data science/analytics technologies.
Previous experience with cloud and on-prem/cloud hybrid architectures.
A salary that reflects the candidate's experience, our pay policy, and the labour market.
~ Individually tailored training and skills development.
~ Private healthcare package, including coverage for partners and children.
~ Employee Assistance Program providing access to mental health support.
~ KX For Good" Program: we offer our team members Volunteer Days to actively participate in initiatives that bring about positive change in our local communities, making a difference that matters

Embrace flexible work hours, a competitive salary package, and a dynamic, inclusive culture that honors diversity and individuality.
Explore uncharted domains, acquire data-driven expertise, and stay ahead of the curve. Through our engaging "KX For Good" volunteer initiatives, you can make a positive difference in your local community.
Join the KX family and contribute to shaping the future of technology.
Note: Candidate personal data will be handled according to our Global Candidate Privacy Notice, we are an equal opportunity employer and are committed to OFCCP compliance.

  • Principal, Business Development

    1 week ago

    London, United Kingdom Remote Full time €53,145 - €119,520

    What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Principal, Business Development - Remote Embedded , reporting to the GM, Partnerships Business. Remote has build industry leading Partner API technology that enable partners to embed Remote’s capabilities into their...

  • Principal, Business Development

    7 days ago

    London, United Kingdom Remote Full time €53,145 - €119,520

    What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Principal, Business Development - Remote Embedded , reporting to the GM, Partnerships Business. Remote has build industry leading Partner API technology that enable partners to embed Remote’s capabilities into their...

  • Senior Account Executive, Contractor Management

    1 hour ago

    London, United Kingdom Remote Full time €44,150 - €149,075

    What this job can offer you Sales helps our prospective customers and active customers to fully experience our Global HR Platform! We are the team that responds to incoming queries and helps customers understand how to maximize Remote’s full suite of products to meet their employment needs. We enable them to embody our value of Transparency and we have a...

  • Senior Account Executive, Contractor Management

    6 days ago

    London, United Kingdom Remote Full time €44,150 - €149,075

    What this job can offer you Sales helps our prospective customers and active customers to fully experience our Global HR Platform! We are the team that responds to incoming queries and helps customers understand how to maximize Remote’s full suite of products to meet their employment needs. We enable them to embody our value of Transparency and we have a...

  • Senior Manager, Digital Marketing

    6 days ago

    London, United Kingdom Remote Full time €144,650 - €203,400

    The Marketing team is the engine that powers Remote's expansion. Through product marketing, performance marketing, events, communications, campaigns, and content, our team tells the world about Remote to bring in revenue and establish Remote as the international leader in global HR and remote work. Proven experience as a Marketing Director or another...

  • Principal, Business Development

    3 days ago

    London, United Kingdom Remote Full time

    What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Principal, Business Development - Remote Embedded , reporting to the GM, Partnerships Business. Remote has build industry leading Partner API technology that enable partners to embed Remote’s capabilities into their...

  • Principal, Business Development

    1 week ago

    London, United Kingdom Remote Full time €53,145 - €119,520

    What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Principal, Business Development - Remote Embedded , reporting to the GM, Partnerships Business. Remote has build industry leading Partner API technology that enable partners to embed Remote’s capabilities into their...

  • Principal, Business Development

    7 days ago

    London, United Kingdom Remote Full time €53,145 - €119,520

    What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Principal, Business Development - Remote Embedded , reporting to the GM, Partnerships Business. Remote has build industry leading Partner API technology that enable partners to embed Remote’s capabilities into their...

  • Technical Support Analyst

    2 days ago

    London, United Kingdom Remote Worker Ltd Full time

    2 weeks ago Be among the first 25 applicants Position Title: Technical Support Analyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of...

  • Remote Technical Account Manager

    4 days ago

    London, United Kingdom viso.ai Full time

    ai , we enable companies worldwide to build, deploy, and scale their computer vision applications dramatically faster and more efficiently. As the fastest-growing AI vision infrastructure, we serve global customers like DPD, DHL, Orange and PwC. We power mega-events such as the US Open or Wimbledon . Lead investor Accel has invested in Facebook, Slack,...

  • Remote Technical Account Manager

    4 days ago

    London, United Kingdom viso.ai Full time

    ai , we enable companies worldwide to build, deploy, and scale their computer vision applications dramatically faster and more efficiently. As the fastest-growing AI vision infrastructure, we serve global customers like DPD, DHL, Orange and PwC. We power mega-events such as the US Open or Wimbledon . Lead investor Accel has invested in Facebook, Slack,...

  • Remote Technical Account Manager

    4 days ago

    London, United Kingdom Plusgrade Full time

    Travel is not just about the destination; We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are...

  • Remote Technical Account Manager

    4 days ago

    London, United Kingdom Plusgrade Full time

    Travel is not just about the destination; We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are...

  • Remote Technical Account Manager

    4 days ago

    London, United Kingdom NICE Full time

    After key NICE CX customers have purchased and are implementing our products, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE CX. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform, and works closely with the...

  • Remote Technical Account Manager

    3 days ago

    London, United Kingdom NICE Full time

    After key NICE CX customers have purchased and are implementing our products, the Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within NICE CX. The Technical Account Manager (TAM) begins to engage with the customer before they go live on the contact center platform, and works closely with the...

  • Technical Account Manager

    1 month ago

    London, United Kingdom Talented Recruitment Group Full time

    Are you a Technical Account Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it...

  • Technical Account Manager

    1 month ago

    London, United Kingdom Talented Recruitment Group Full time

    Are you a Technical Account Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution platform as it...

  • Technical Account Manager

    2 weeks ago

    London, United Kingdom Talented Recruitment Group Full time

    Job Description Are you a Technical Account Manager with significant experience within the Travel Sector? Do you experience of travel reservation systems used by travel companies and tour operators? Would you like he opportunity to play a key role in the development, implementation and ongoing support of a market leading reservation and distribution...

  • Technical Account Manager

    4 days ago

    London, United Kingdom Neuron Full time

    Technical Account Manager (TAM) - Cruise & Ferry Group: Cruise & Ferry Salary Range: Competitive based on experience Location: London, United Kingdom (hybrid) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Neuron is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming...

  • Technical Account Manager

    2 days ago

    London, United Kingdom Neuron Full time

    Technical Account Manager (TAM) - Cruise & Ferry Group: Cruise & Ferry Salary Range: Competitive based on experience Location: London, United Kingdom (hybrid) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Neuron is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming...