Support Coordinator

4 days ago

Newcastle upon Tyne, United Kingdom Home Group Limited Full time

Support Coordinator

Cedar House - Byker, Newcastle upon Tyne

Permanent, Full Time (37.5 hpw) working on a rota basis

Pay £12.61 per hour (£24,664 per annum), and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customers life for the better? As one of our Support Coordinators, youll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. Youll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know

Typical day as a Lead Support Worker (known by us as Coordinator)

  • Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
  • Customer group that you will be working with are all adult females who have experienced or are at risk of experiencing homelessness or rough sleeping.
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups. Theres no rushing from one customer to the next here Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, we're in the top 10 forGreat Places to Work in the UK

You bring

  • Passion to support our customers to live their best life, working collaboratively with an eye for detail.
  • Experience of coordinating and assessing customer referrals.
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.

Our team

Youll joinFintan, Tracy and Sonia and our incomparable Cedar Houseteam, were super passionate about what we doWere really proud of our track record in reacting amazingly quickly in providing housing and support to the most vulnerable members of our community. Werea supportive bunch and like to look after each other like family and make sure that we are all valued, backed up and respected.

You will also benefit massively by being supported by our unique Clinical Team. Our Mental Health Practice leads and Occupational Therapists help us to create a psychologically informed environment with a therapeutic aim to not only help us to support our customers better, but to also look after our own wellbeing too. Its a win-win. They are just great

Job details

  • Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • Working on a rota that has the earliest start of 7am and the latest finish of 8.30pm. But don't worry, there are plenty of days off in between to recharge those batteries.
  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • Youll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work

Whats in it for you?

  • 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
  • Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us
  • Colleagues really matters to us, thats why were the 10^thBest place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more aboutourbenefitson our website.

Find out more

Click APPLY NOW to see ourSupport Coordinator Job Description,find out aboutusand forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process at

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