Customer Partner
2 months ago
At Stonewater, we are passionate about proactively managing our communities and the Customer Partners in our Neighbourhoods team play a vital part in this. We want to build resilient, healthy, happy communities and are looking for a someone who can help us achieve this, bringing creativity and problem-solving skills.
In this role you will have the opportunity to work closely with customers and stakeholders to resolve queries that affect the management of our communities such as waste and nuisance in communal areas. Youll will also be able to identify and manage community projects to enhance the lives of our customers.
This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality.
Have proven Housing / Community Development experience.
This role is predominantly home based but we will need you to be flexible to travel within your local area as the role will involve site visits and attendance at court on behalf of your colleagues.
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Associations Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
Were looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives.
We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
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