Warranty Administrator

4 weeks ago

Edgware Greater London, United Kingdom Jago Consultants Full time

Full-time Warranty Administrator needed for a franchised car dealership. Previous experience within the motor trade is essential for this Warranty Administration role. 

Salary £DOE

Location: Edgware – relocating to Hatfield

My client is a main franchised car dealership near Edgware, looking to recruit a Warranty Administrator for their team. This position will be overseeing the Warranty claims process for a multi-branded car dealership. 

Warranty Administrator Role:

  • To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
  • Ensure all administrative functions within the warranty department are carried out in accordance with company policies
  • Administer warranty policy in the best interests of the dealership, manufacturer and customer
  • To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
  • Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
  • Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
  • Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
  • Maintain knowledge on all warranty procedures and documentation
  • Support other staff members on all warranty related matters

About You:

  • Automotive experience, ideally with Warranty experience, or someone looking to progress their career into Warranty.
  • Organised and efficient to deal with the volume of paper work
  • Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
  • Disciplined with a passion for attention to detail
  • Be a professional, enthusiastic and experienced individual

Salary
Basic salary £DOE plus bonus

Contact: James at Jago Consultants

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“Definitely stood out against other agencies”

“Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues”

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