ITIL Service Analyst

SC Cleared Business Analyst - ITIL Service Analysis Starting mid April 90% remote with fortnightly on-site working in London £460 per day Outside IR35 iO Associates are working with a Public Sector consultancy to bring on board an SC or DV cleared ITIL Service Analyst as soon as possible. The role will be commencing in the next few weeks and...

Jonothan Bosworth are currently looking for an experienced 1st/2nd Line   Service Desk Analyst based in the Bristol area for one of our key clients. The successful candidate will be responsible for providing  remote suppor t to several of our clients’ customers in the Bristol area, demonstrating excellent communication skills as well as...

SC Cleared Business Analyst - ITIL Service Analysis Starting mid April 90% remote with fortnightly on-site working in London £460 per day Outside IR35 iO Associates are working with a Public Sector consultancy to bring on board an SC or DV cleared ITIL Service Analyst as soon as possible. The role will be commencing in the next few weeks and...

IT Support Analyst, South East (Remote), Permanent Competitive Salaries We are currently working with a large business in the South East who are looking for passionate and experienced IT Support Analyst’s/Service Desk Analyst’s to join a growing and close knit team of skilled 1st and 2nd line engineers. You will be supportinga large user base remotely...

Job Title: IT Solutions Designer Job type: Permanent Hours: Full time Salary: £60,000 to £70,000 per annum plus Jumar benefits including pension and private healthcare Location - Remote Working with 1 day a week onsite (Warwickshire) Jumar is expanding their Technical capability, and we are seeking an experienced a highly technical Solutions...

An exciting new opportunity has arisen to work for an NHS organisation who are seeking to appoint a Cyber Analyst. Key responsibilities will include: Playing a leading technical role in the provision of effective, efficient and fully integrated IT operational services that maximise their availability, integrity and security for end-users and optimise the...

Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through the management of Service...

iO Associates have partnered with a leading Defence company who are seeking an experienced SC Cleared IT Service Management Specialist to join the team ASAP. You will support the Service Delivery function, using ITIL framework Service Management tools. Responsibilities include refining service management processes and facilitating the transition to an agile...

Job Title: MI Analyst - 12-Month FTC Our esteemed client is a dynamic and forward-thinking insurance company committed to providing innovative solutions and exceptional service to its clients. With a focus on technology and data-driven insights, they strive to stay ahead in the rapidly evolving insurance industry. La Fosse is excited to be assisting our...

Job Title: IT Solutions Designer Job type: Permanent Hours: Full time Salary: £60,000 to £70,000 per annum plus Jumar benefits including pension and private healthcare Location - Remote Working with 1 day a week onsite (Warwickshire) Jumar is expanding their Technical capability, and we are seeking an experienced a highly technical Solutions...

Job Title: IT Solutions Designer Job type: Permanent Hours: Full time Salary: £60,000 to £70,000 per annum plus Jumar benefits including pension and private healthcare Location - Remote Working with 1 day a week onsite (Warwickshire)Jumar is expanding their Technical capability, and we are seeking an experienced a highly technical Solutions...

Service Desk Analyst - £23,0001 st line, 2 nd Line, Service Desk Are you a Service Desk Analyst looking for a new challenge. If so, look no further! I currently have an exceptionally exciting position where you will be working as part of a team providing 1 st /2 nd line IT Service Desk Support. My client is looking for a 1 st /2 nd line Service Desk...

Pragmatic are looking for an IT SecOps & Automation Analyst to join our IT Team either in Cambridge, Sedgefield or Remotely. Do you have experience in fortifying security defences and optimising IT operations through automation? If so, we would love to speak with you! With support from the IT Director and/or the further IT Team, you will be encompassing...

Service Desk Analyst Hybrid- North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. ...

I am currently looking to recruit an IT Service Desk Analyst for a leading company based in Blackburn. This is an exceptionally exciting position where you will be working as part of a team providing 2 nd line IT Service Desk Support. Office 365 Remote Access Support Tools Microsoft (Office/Windows) Networking Principles Service Desk analyst/The...

Service Desk Analyst - £23,000 1 st line, 2 nd Line, Service Desk Are you a Service Desk Analyst looking for a new challenge. I currently have an exceptionally exciting position where you will be working as part of a team providing 1 st /2 nd line IT Service Desk Support. My client is looking for a 1 st /2 nd line Service Desk Engineer with...

Job Description Our leading client is currently recruiting for a Service Architect/Design Manager to join their expanding technical sales team. As a Service Architect, you'll play a vital role in ensuring their service solutions align with their organisation's Standard Service Offerings and their customers' specific service requirements. The...

An exciting opportunity to join a team of performance and risk analysts using data and statistics to monitor and drive improvements in performance within Lincolnshire Fire and Rescue. You may also assist in the use of GIS mapping and data to identify high risk households to enable targeted intervention. Due to the current post holder being temporarily...

iO Associates have partnered with a leading Defence company who are seeking an experienced SC Cleared IT Service Management Specialist to join the team ASAP. You will support the Service Delivery function, using ITIL framework Service Management tools. Responsibilities include refining service management processes and facilitating the transition to an agile...

First-Line IT Support: Take ownership of customer incidents or service requests and see them through to resolution. Monitor support ticket queues, ensuring timely action in line with service level agreements (SLAs). Maintain accurate support tickets and provide daily progress updates to clients. Escalate incidents or service requests that cannot be...