Senior Client Servicing Administrator
4 weeks ago
27 days holiday (increasing to 30 days after 5 years of service) plus 4% matched pension contribution, Sick Scheme
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilstthey will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
No agencies.
The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation.
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