Customer Service Advisor
2 weeks ago
Customer Assistant - Foods - Kingsgate
Contract Start Date: 12/05/2024
Contract End Date: 27/07/2024
Please Note: If your application is successful, you will be required to attend a mandatory induction of 2 consecutive days at an Induction Hub store. This Induction Hub store may differ from your Base Store, and therefore you may be required to travel. Proposed Induction Dates: Sunday 12th May and Monday 13th May at Braehead 10:00-17:00
Due to the nature of the role we can’t consider applications from anyone under the age of 18. As the face of the business, you will be the voice of our customers helping us to continually improve.
Serve our customers efficiently, both on the shop floor and at service points
· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
· Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.
· Build expert product knowledge to sell and recommend our products and services
· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
High levels of customer service
· Takes accountability for planning and managing own workload efficiently
· Good level of digital capability
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
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