Service Advisor/Senior Advisor

2 weeks ago


Kettering Northamptonshire, United Kingdom Evans Halshaw Full time

Senior Service Advisor
Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.
As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.
It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet – we don’t mind
As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.
What does the role of Senior Service Advisor involve?
Providing estimates, booking and scheduling service/repair work
Be a main point of contact and offering support and guidance to customers and managing customer complaints
Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
Deputise for the Service Leader
What do you need to succeed as a Senior Service Advisor?
Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
Great organisation/admin skills and experience using computer systems
Able to maintain customer service levels whilst meeting KPI’s and deadlines
Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others. Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities.



  • Kettering, Northamptonshire, United Kingdom Pendragon PLC Full time

    Senior Service Advisor Competitive salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and...


  • Kettering, Northamptonshire, United Kingdom Pendragon PLC Full time

    Senior Service Advisor Evans Halshaw Citroen Kettering Competitive salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...

  • Service Advisor

    1 hour ago


    Kettering, United Kingdom Pendragon Full time

    **Evans Halshaw Citroen Kettering** **Salary of £12,232 with £2,400 bonus. pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services (pro-rata'd for part-time)** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    2 weeks ago


    Northampton, Northamptonshire, United Kingdom Holt Recruitment Full time

    Service Advisor - £27,000 basic Main Dealership Northampton Our client, a main dealership in Northampton is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £27,000 with an excellent benefits package. - 8am-5:30pm Monday - Friday - 1 in 2...


  • Kettering, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time

    Customer Service Advisor Salary: £23,500 per annum Monday Friday, office hours (37.5 hours per week). No weekends. Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a global brand, a world class reputation and even product placement in Blockbuster films! Their looking to...


  • Kettering, United Kingdom California Car & Commercials Full time

    **Company description** Progress Motor Group Ltd have a unique opportunity available to work for a thriving business that values their staff and makes every experience memorable for their customers. We are looking to recruit a friendly, experienced and professional Service Advisor for our busy dealership based in Kettering. **Job description** **Duties...


  • Kettering, United Kingdom Adecco Full time

    Customer Service Advisor Monday to Friday 8am - 4pm Salary of £21,725 Are you a proactive individual with a passion for customer service? Are you looking for a career where you can learn and develop? My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer...


  • Kettering, Northamptonshire, United Kingdom JoRecruitment Limited Full time

    Working on behalf of a local authority, JO Recruitment are looking for 6 Housing Options Advisors. Initially until the end of June 24 with the possibility for extensions. These are full time positions, Monday to Friday 37 hours paying £24.62 per hour PAYE which is equivalent to £47,369 salary or £32 per hour through an umbrella. There are 2 teams to...


  • Kettering, Northamptonshire, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Housing Options Advisors Location: Kettering Salary / Pay Rate: £30 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking experienced Housing Options Advisors for the Kettering area. You will be responsible for providing a front facing role providing advice and information in regards housing and homelessness inquiries. The...


  • Kettering, Northamptonshire, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Housing Options Advisors Location: Kettering Salary / Pay Rate: £30 P/H (Umbrella) Job Type: Temporary The Role We are currently seeking experienced Housing Options Advisors for the Kettering area. You will be responsible for providing a front facing role providing advice and information in regards housing and homelessness inquiries. The...

  • HR Advisor

    3 days ago


    Kettering, United Kingdom Industrial Site Maintenance Full time

    We are looking for a HR Advisor to join our growing HR Department. Salary Range is £30,000 - £35,000 - To manage employee relations case work across a nationwide network of employees, providing sound and friendly advice to our management teams where required - Hold regular 1-2-1's with our management teams in the field to ensure they feel fully supported...

  • Parts Advisor

    3 days ago


    Corby, Northamptonshire, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Basic Salary & OTE - £30,000 Working Hours - Monday - Friday 8am till 6pm & 1 in 2 Saturdays Location - Corby   A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be target driven,...


  • Kettering, Northamptonshire, United Kingdom Akton Recruitment Full time

    Housing Options Advisor WFH with occasional need to visit Kettering office. I am recruiting for a local authority who is looking for someone to make decisions in line with Part VII of the Housing Act following the end of the Relief period. They will make main duty decisions under s193 or intentionally homeless decisions. This may involved face to face...


  • Kettering, United Kingdom Match Recruitment Full time

    **Customer Service Advisor** **Salary: £21,725 per annum** **Monday - Friday, a choice of a set shift pattern between 8am - 5:30pm (only 37.5 hours per week). No weekends.** **Kettering. Office based.** **Initially maternity cover for 12 months. Strong possibility of being made permanent.** Match Recruitment are recruiting on behalf of their client...


  • Kettering, United Kingdom ACS Recruitment Solutions Ltd Full time

    **Customer Services Advisor** **Kettering** **Hours - Monday to Friday 0830-1700 and Saturdays on a rota (1 in 6 weeks paid as overtime)** **Salary £20-23k DOE** Are you looking for a new opportunity where you can make a real difference to families during a difficult time in their lives? Would you like to be part of a unique team, with a sense of...


  • Kettering, United Kingdom JoRecruitment Limited Full time

    Working on behalf of a local authority, JO Recruitment are looking for 6 Housing Options Advisors. Initially until the end of June 24 with the possibility for extensions. These are full time positions, Monday to Friday 37 hours paying £24.62 per hour PAYE which is equivalent to £47,369 salary or £32 per hour through an umbrella. There are 2 teams to...


  • Kettering, United Kingdom JoRecruitment Limited Full time

    Working on behalf of a local authority, JO Recruitment are looking for 6 Housing Options Advisors. Initially until the end of June 24 with the possibility for extensions. These are full time positions, Monday to Friday 37 hours paying £24.62 per hour PAYE which is equivalent to £47,369 salary or £32 per hour through an umbrella.There are 2 teams to apply...


  • Kettering, United Kingdom JoRecruitment Limited Full time

    Working on behalf of a local authority, JO Recruitment are looking for 6 Housing Options Advisors. Initially until the end of June 24 with the possibility for extensions. These are full time positions, Monday to Friday 37 hours paying £24.62 per hour PAYE which is equivalent to £47,369 salary or £32 per hour through an umbrella.There are 2 teams to apply...


  • Kettering, United Kingdom Total Support Recruitment Full time

    Our client require 3 X WFH Housing Options Advisors and 3 X Hybrid Housing Options Advisors.3 X Housing Options Advisors - Working on new cases in approach to triage them and complete relevant homelessness enquires to determine if a duty is owed. This involves gathering information and interviewing homeless approaches3 X Housing Options Advisors - Making...


  • Kettering, United Kingdom Total Support Recruitment Full time

    Our client require 3 X WFH Housing Options Advisors and 3 X Hybrid Housing Options Advisors.3 X Housing Options Advisors - Working on new cases in approach to triage them and complete relevant homelessness enquires to determine if a duty is owed. This involves gathering information and interviewing homeless approaches3 X Housing Options Advisors - Making...