Vendor Manager
2 days ago
Job Title: Vendor Management Associate
Location: UK Brock Street – 3 days per week
Remuneration: Hourly rate To: £32.69
Contract Details: Temporary, 6 months
Responsibilities:
- Support the execution of daily operational work, coordinate and manage vendor users on proprietary localization tools and maintain approved vendor resource databases.
- Assist in performance management for a subset of l10n vendors, ensuring SLAs are met and addressing escalations and action plans.
- Contribute to the design and implementation of a scalable framework for standardised performance management across all vendors.
- Act as the point of contact for operations-related vendor issues, internally and externally, such as capacity planning, quality escalations, and special requests/projects.
- Summarise vendor issue trending for cross-functional consumption and represent the Voice of the Supplier in l10n programmes.
- Improve the "vendor experience" through surveys and addressing bugs or partnership issues.
- Collaborate with LMs and LPMs to set up and manage vendor Workplace groups.
- Establish effective communication channels with vendors and contribute to a long-term communication strategy.
- Liaise with Project Coordinators to resolve specific vendor issues.
- Assist in the establishment and monitoring of vendor/vendor programme ramp-up plans.
- Coordinate the onboarding and offboarding of vendor users and ensure their qualification on localization tools.
- Schedule and monitor vendor trainings as needed and maintain a database of vendors and resources.
- Generate leads for potential new vendor candidates and coordinate the vetting and testing process.
- Prepare proposals for vendor comparison and selection and lead the supplier registration process.
- Organise onboarding events and support the ramp-up plans for newly selected providers.
- Support the creation and maintenance of end-to-end process documentation, from candidate discovery to off-boarding.
Skills:
- Strong organisation and planning skills
- Project management experience
- Localisation background experience
- Able to work in abiguity
- Excellent prioritisation and problem-solving abilities.
- Experience with database management.
- Effective verbal and written communication skills.
- Ability to thrive in a fast-paced environment and handle multiple projects simultaneously under pressure.
Join our client's dynamic team as a Vendor Management Associate This exciting role offers the opportunity to support the execution of daily operational work, coordinate vendor users, and contribute to the overall success of their localization efforts. If you thrive in a fast-paced environment and enjoy working in ambiguity, we want to hear from you
If you're ready for an exciting challenge and have the skills and enthusiasm to thrive as our client's Vendor Management Associate, apply now We can't wait to hear from you.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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