Director of Platform Engineering

2 weeks ago

United Kingdom Civica Full time

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the Role 

As Director of Platform at Civica, you will be a technology leader responsible for ensuring that our tools and technologies enable engineers to build software efficiently, safely, and of high quality. We’re on a journey of modernisation, and you’ll be working with teams using a mixture of legacy and modern approaches to technology and development. 

You’ll own the strategic direction of our new internal developer platform, ensuring that we have the right people, processes and tools in place to deliver. 

 
You’ll be a pragmatic, kind and effective leader, able to build and nurture a team that can deliver on your vision. You’ll bring clarity to your teams and to stakeholders in a fast-paced and ambiguous environment. 

What you will be doing 

As a leader, building and managing a balanced and effective platform organisation, working closely with peers and stakeholders in product, development, and infrastructure. 

Using your expertise in modern development methodologies, platforms and processes to enable efficient, safe and high quality product development 

As a strategist, owning the platform roadmap, and creating a clear path to deliver on the shared platform vision 

Making data-driven decisions, and presenting data to secure buy-in and investment for your initiatives 

Building strong relationships with leaders in areas such as product, security, engineering and compliance to ensure the best outcomes 

We’d like you to have experience with 

Managing multiple platform teams in a large global organisation , across multiple territories and time zones (UK, India, APAC, and AMER) 

Building platform teams from the ground up, and bringing product and development organisations on a modernisation journey 

Managing teams supporting modern software development organisations; implementing platforms as a bespoke internal service 

Delivering critical technical programmes in challenging technical landscapes 

Working with leaders and engineers to create alignment across large tech organisations 

Managing stakeholders up, down, and across seniority levels 

Coaching and mentoring senior managers 

Some technologies that we use 

.NET, C#, Angular, Java, PHP 

MSSQL, PostgreSQL 

Azure (AKS, VMs, Azure SQL, Functions, and more) 

AWS (EKS, EC2, RDS, Lamba, and more) 

Sonarqube 

Veracode 

Datadog 
Terraform 

You should apply if you 

Thrive with a high degree of autonomy and accountability 

Are an innovative technologist, able to deliver solutions to complex problems 

Are comfortable with ambiguity, working in a large organisation with a mix of modern and legacy processes and technologies 

Are people focused, and care about both those who work for you and those who’s everyday lives your work effects 

Life at Civica:  Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture:  We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working : Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities:  Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way

Benefits

  • Employee Wellbeing:  Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of  Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
  • Generous Leave Policy:  Civica allows you to take time off from work with generous leave benefits
  • Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
  • Tenure Milestone Recognition:  We value and recognise the years of service of our people.
  • Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

  • ‘Investors in People’ – Gold : We prioritise the development of our colleagues to match their ambition.
  • Great Place to Work: We are dedicated to creating an outstanding employee experience.
  • Financial Times - Diversity Leader 2023 : We’re committed to maintaining an inclusive and supportive culture.
  • Australian Business Awards – Employer of choice
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.
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