Customer Services Team Leader

2 weeks ago


Witney Oxfordshire, United Kingdom Page Personnel Sales Full time

My client, who are based in Witney, are looking to recruit a Customer Service Executive to join their expanding, high-performing Customer Service team.
They are a well-known manufacturing company who aim to give their customer's the best service possible. They pride themselves in their fun company culture and great career progression opportunities Key responsibilities of the Customer Service Executive include:
* Customer relationship management.
* Be able to give technical information on products confidently over the telephone.
* Be able to communicate concisely and effectively, both written and over the telephone.
* Handle complaints professionally and aim to resolve the situation amicably.
* Be computer literate (Microsoft Outlook, Word, and Excel).
* Ad-hoc administrative tasks. The successful Customer Service Executive will:
* Have previous customer service experience (desirable, but not essential)
* Be able to absorb training and instructions in order to work independently
* Have an enthusiastic and confident approach/telephone manner What's on Offer
Bonus schemes
* 25 days annual leave
* Employer matched pension scheme
* Death in Service scheme
* Training & Development - Career/Personal Development Plan/Apprenticeships
* Employee discounts platform (Perkbox)
* 'Cycle-to-work scheme
* On-site parking #J-18808-Ljbffr



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