Student and Academic Support Lead

3 weeks ago

Bedford Bedfordshire, United Kingdom CRANFIELD UNIVERSITY Full time

School/Department: Education Services
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Contract type: Permanent
Salary: Full time starting salary is normally in the range of £28,203 per annum
Apply by: 16/05/2024

Role Description

An exciting opportunity has arisen for an experienced professional administrator with excellent customer service skills, to join the Student and Academic Support Team, embedded within the School of Aerospace, Transport and Manufacturing.

About the Role

You will be responsible for the delivery of academic administration, student support and ensuring high levels of customer service and student satisfaction. You will be the key point of contact for students, staff and external partners on specific courses for advice, guidance and support.

You will work very closely with academic staff to ensure that the student experience is effective, consistent and of a high standard. It will be important to build good working relationships across the University.

The role will include preparing evidence and documentation for decisions to be made on student academic progress, while being confident in advising on the most likely outcome. Experience of effectively and sensitively dealing with difficult situations is essential. You will also be able to prioritise and delegate to manage your own workload.

About You

We are looking for an experienced, self-motivated administrator, with a passion for high quality customer service. You will be IT literate, including Microsoft packages and database applications. Ideally, you will have experience of academic administration, preferably within a Higher Education Institution, and of working with regulations. You will have a high degree of accuracy and attention to detail and excellent communication skills. Proven analytical, problem-solving and decision-making skills are a must.

In return, you will have exciting opportunities for career development in this key position, and will support world-leading research and education, joining a supportive team environment.

About Us

As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here .

Our Values and Commitments

Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here .

We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families . Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here .

Working Arrangements

Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.

How to apply

For an informal discussion about this opportunity, please contact Paula Tresidder, Student and Academic Support Manager, on (E): paula.tresidder@cranfield.ac.uk

Please do not hesitate to contact us for further details on E: peoplerecruitment@cranfield.ac.uk . Please quote reference number 4818.

Closing date for receipt of applications: 16 May 2024

#J-18808-Ljbffr

  • Student and Academic Support Lead

    4 weeks ago

    Bedford, United Kingdom CRANFIELD UNIVERSITY Full time

    School/Department: Education Services Based at: Cranfield Campus, Cranfield, Bedfordshire Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered. Contract type: Permanent Salary: Full time starting salary is normally in the range of £28,203 per annum Apply by: 16/05/2024 Role Description An...

  • Student and Academic Support Lead

    4 weeks ago

    Bedford, Bedford, United Kingdom CRANFIELD UNIVERSITY Full time

    School/Department: Education ServicesBased at: Cranfield Campus, Cranfield, BedfordshireHours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.Contract type: PermanentSalary: Full time starting salary is normally in the range of £28,203 per annumApply by: 16/05/2024Role DescriptionAn exciting opportunity has...

  • Behaviour Support Lead

    3 weeks ago

    Bedford, Bedfordshire, United Kingdom Tradewind Recruitment Full time

    Behaviour Support Lead (September) Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - Bedford About the Opportunity: Exciting opportunity for an experienced behaviour mentor in Bedford. 12-week program for students at risk of exclusion from mainstream school. Term time position. with 32...

  • Behaviour Support Lead

    3 weeks ago

    Bedford, Bedfordshire, United Kingdom Tradewind Recruitment Full time

    Behaviour Support Lead (September) Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - Bedford About the Opportunity: Exciting opportunity for an experienced behaviour mentor in Bedford. 12-week program for students at risk of exclusion from mainstream school. Term time position. with 32...

  • Behaviour Support Lead

    3 days ago

    Bedford, Bedfordshire, United Kingdom Tradewind Recruitment Full time €100 - €155

    Behaviour Support Lead (September) Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - Bedford About the Opportunity: Exciting opportunity for an experienced behaviour mentor in Bedford. 12-week program for students at risk of exclusion from mainstream school. Term time position. with 32...

  • Temporary Special Needs Support Assistant

    3 days ago

    Bedford, Bedfordshire, United Kingdom Dunbar Education Full time

    Are you enthusiastic about positively impacting the lives of pupils with Special Educational Needs (SEN)? As a 1:1 SEN Support Assistant, you'll provide personalised assistance to a pupil facing specific learning challenges. To ensure they receive the tailored support necessary to thrive in the classroom. This role offers a fulfilling opportunity to make a...

  • Temporary Special Needs Support Assistant

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom Dunbar Education Full time

    Are you enthusiastic about positively impacting the lives of pupils with Special Educational Needs (SEN)? As a 1:1 SEN Support Assistant, you'll provide personalised assistance to a pupil facing specific learning challenges. To ensure they receive the tailored support necessary to thrive in the classroom. This role offers a fulfilling opportunity to make a...

  • Special Needs Education Support Assistant

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom Dunbar Education Full time

    Are you enthusiastic about positively impacting the lives of pupils with Special Educational Needs (SEN)? As a 1:1 SEN Support Assistant, you'll provide personalised assistance to a pupil facing specific learning challenges. To ensure they receive the tailored support necessary to thrive in the classroom. This role offers a fulfilling opportunity to make a...

  • Learning Support Assistant

    2 days ago

    Bedford, Bedfordshire, United Kingdom TimePlan Education Full time €85 - €100

    Job Title: Secondary Learning Support Assistant (LSA) Location: Bedford, United Kingdom Job type: Temp to Perm, Full time Pay: £85-100 per day Company: TimePlan Education About Us: TimePlan Education is a leading recruitment agency specialising in education. We work closely with schools and educational institutions across the UK to match talented...

  • Learning Support Assistant

    3 weeks ago

    Bedford, Bedfordshire, United Kingdom TimePlan Education Full time

    Job Title: Secondary Learning Support Assistant (LSA) Location: Bedford, United Kingdom Job type: Temp to Perm, Full time Pay: £85-100 per day Company: TimePlan Education About Us: TimePlan Education is a leading recruitment agency specialising in education. We work closely with schools and educational institutions across the UK to match talented...

  • 1:1 SEN Support Assistant

    3 days ago

    Bedford, Bedfordshire, United Kingdom Dunbar Education Full time

    Are you enthusiastic about positively impacting the lives of pupils with Special Educational Needs (SEN)? Here's what the role entails: As a 1:1 SEN Support Assistant, you'll provide personalised assistance to a pupil facing specific learning challenges. Your goal? To ensure they receive the tailored support necessary to thrive in the classroom. This role...

  • 1:1 SEN Support Assistant

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom Dunbar Education Full time

    Are you enthusiastic about positively impacting the lives of pupils with Special Educational Needs (SEN)? Here's what the role entails: As a 1:1 SEN Support Assistant, you'll provide personalised assistance to a pupil facing specific learning challenges. Your goal? To ensure they receive the tailored support necessary to thrive in the classroom. This role...

  • Sixth Form Academic Mentor

    5 days ago

    Bedford, United Kingdom Heart Academies Trust Full time

    **Job Reference #** EDV/2024/BA/34273 **Location** Bedford, Bedfordshire, MK42 9TR **Contract Type** Permanent **Contract Term** Full-Time **Salary** £20,598.00 - £32,134.00 Annually (FTE) UQT 1-6 **Closing Date** Midnight, 9th May 2024 **Start Date** 01/07/2024 **Positions Available** 1 **About this Role**: **About HEART Academies...

  • 1:1 SEN Support Assistant

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom Dunbar Education Full time

    Are you enthusiastic about positively impacting the lives of pupils with Special Educational Needs (SEN)? Here's what the role entails: As a 1:1 SEN Support Assistant, you'll provide personalised assistance to a pupil facing specific learning challenges. Your goal? To ensure they receive the tailored support necessary to thrive in the classroom....

  • Behaviour Support Lead

    4 weeks ago

    Bedford, United Kingdom Tradewind Recruitment Full time

    Behaviour Support Lead (September) Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - Bedford About the Opportunity: Exciting opportunity for an experienced behaviour mentor in Bedford. 12-week program for students at risk of exclusion from mainstream school. Term time position. with 32...

  • Behaviour Support Lead

    4 weeks ago

    Bedford, United Kingdom Tradewind Recruitment Full time

    Behaviour Support Lead (September)Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - BedfordAbout the Opportunity:Exciting opportunity for an experienced behaviour mentor in Bedford.12-week program for students at risk of exclusion from mainstream school.Term time position.with 32 hours of...

  • Behaviour Support Lead

    4 days ago

    Bedford, United Kingdom Tradewind Recruitment Full time

    Behaviour Support Lead (September)Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - BedfordAbout the Opportunity:Exciting opportunity for an experienced behaviour mentor in Bedford.12-week program for students at risk of exclusion from mainstream school.Term time position. with 32 hours of...

  • Temporary Works Lead

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom Tradewind Recruitment Full time

    Behaviour Support Lead (September) Fantastic Group of SEN Schools Supporting SEMH - Long term - £100 - £155per day based on experience - Bedfordshire - Bedford 12-week program for students at risk of exclusion from mainstream school. Term time position. with 32 hours of work during term time plus 4 weeks during holidays. Provides outstanding...

  • Student Support Administrator

    1 month ago

    Bedford, United Kingdom PeoplePlus Full time

    Based from HMP Bedford, our **Student Support Administrators** are responsible for ensuring that our administration systems and processes operate efficiently whilst providing support to our learners, teaching and prison allocation teams. As the first point of contact for prisoners you will play a key role in the induction process through promotion of...

  • Student Support Administrator

    1 month ago

    Bedford, United Kingdom PeoplePlus Full time

    Based on site at HMP Bedford our Student Support Administrators provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards. You will also be the first point of...