Lead Consultant
1 month ago
Job Description
We are working with our client to hire several Consultants into their Treasury Products division.
The goal of the Lead Consultant is to complete successful implementation projects while ensuring customer satisfaction, contributing to best practices of the group and leading other team members.
Key Responsibilities
· Successfully implements projects while ensuring customer satisfaction
· Contributing to best practices of the group and leading other team members
· Supports the Project Manager on engagements along with functional responsibilities, assists with SOW creation, project planning, etc
· Provides information to Managers, Professional Services Director, or Account Manager as appropriate
· Provides industry and functional expertise in the discovery workshop in designing, configuring, testing, and production support of the Product solution for the client’s business needs
· Is in close communication with the Project Manager, regarding client questions and issues regarding the Product solution and configuration
· Works with managers to enhance, publish, and train staff regarding implementation best practices in specific functional area of the Product solution
· Presents the Product solution to both client executive and user-level audiences
· Supports the Project Manager in obtaining client signoff of deliverables and milestones
· Assumes hands-on project implementation duties in all phases of the Product implementation reporting to the Project Manager
· Provide sales/presales support through estimation, document authoring for RFP/RFI responses, sales proposals, and hands-on demonstrations in specific functional area to meet the client’s desired business requirements
· Supports the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces)
· Consults with ION Product Management to exchange information on the latest developments in the industry in order to improve the ION Products
· Assists with services best practices
Qualifications
· Bachelor’s Degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field
· Abilityto work as part of a project team structure
· Ability to work onsite at client locations
· Roles can be based across EMEA
Skills
· Strong client-facing skills
· Good interpersonal skills
· Good written and oral communication skills
Experience
You will have exposure to ION Treasury products notably City Financials, IT2, ITS or Reval
· 6 to 8 years direct experience in designing, configuring, and troubleshooting installations in client environments
· 6 to 8 years Industry/systems experience
· Demonstrated expertise in more than one area of Product configuration and in one or more industry Product set
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