Data Lead for Performance

3 weeks ago

United Kingdom Aptia Group Full time

Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better.
In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives.
Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.
If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role.
If you have extensive experience as a Pensions Administrator and want a new change/challenge to step up into a people leader, this is a great step in to managing a team where you will:
Manage administrative and case management issues as well as data processing activities on a daily basis.
Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy.
Test and analyze pension data and systems during implementation and administration.
Manage client data using variety of technical tools and resources.
The role will ideally be aligned with our Edinburgh office location on a hybrid basis, however other hybrid working options may be considered as Aptia have offices UK nationwide.
Allocating cases to member hub administrators and monitor the progress of the completion of the cases throughout the day.
~ Providing feedback to team members on quality, productivity and overall performance
~ Performing pensions calculations, enter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme events
~ Promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone.

Previous pensions administration experience (Defined Benefit)
Aptia is committed to celebrating the diversity of its employees and are proud to be an Equal Opportunities employer.

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