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Claims Quality Assurance Officer
2 months ago
Quality Assurance Manager
An international law firm is looking to hire a Quality Assurance Manager to focus on developing policies, procedures, and risk strategy in support of their client onboarding lifecycle and provide ongoing monitoring/ assurance of these.
This person can be based in London or remotely from anywhere in England or Wales.
Responsibilities:
Manage a small team who are responsible for the governance of Reg Ops policies and procedures
Work closely with Risk & Compliance, Reg Ops and other functions to maintain a robust and up to date suite of Reg Ops processes and policies
Ensure quality checks are carried out each quarter
Ensure the on-boarding process has followed internal policy and procedures in relation to CDD, screening and the risk assessment
Prepare reports for each jurisdiction on QA testing findings and make recommendations
Work closely with other teams to ensure a strong understanding of and adherence to the client acceptance and AML policies and procedures
Assist with the review of on-boarding procedures to ensure process and procedures are aligned to regulations and communicated to the team
Liaise with stakeholders across the business and regularly present to Partners and Business Leads
Requirements:
Minimum of 5 years' experience working in a compliance and/or client due diligence environment
Solid understanding of the regulatory requirements affecting law firms
Hold an AML certificate or similar equivalent
Prior management/supervisory experience
Confident at liaising with senior stakeholders and Partners
