Front of House Admin Assistant

4 weeks ago


Hoddesdon Hertfordshire, United Kingdom B&M Care Homes Full time

Join Us as a Front of House Assistant at The Chadwick Care Home

Hours: 20 Hours | Sat, Sun and Mon

B&M Care - Elevating Lives through Exceptional Care

Are you passionate about creating a warm and welcoming environment? If so, consider joining B&M Care, a distinguished private residential and specialist dementia care provider operating a 26-care home portfolio across Hertfordshire, Buckinghamshire, Berkshire, and Northamptonshire. Rooted in the visionary 'Rose Model of Dementia Care,' B&M Care is committed to delivering exceptional care that mirrors the everyday rhythms of life. By continually innovating and adhering to the highest standards of person-centered practice, B&M Care invites you to become an integral part of its mission to elevate lives.

The Chadwick Care Home in Hoddesdon, a proud member of the B&M Care Group, is seeking a dynamic and customer-oriented Front of House Assistant . Your role will be pivotal in providing support to the senior administrator, allowing them to focus on supporting the home manager.

Key Responsibilities as a Front of House Assistant:

  • Assist the homes administrator, enabling effective support for the management team.
  • Cover the front of the house until 18.00 hours, ensuring the home is fully supported.
  • Undertake receptionist and telephone duties, addressing queries, taking messages, and greeting and assisting visitors.
  • Create a welcoming atmosphere for enquirers, show rounds, new residents, and friends.
  • Understand and adhere to restrictions and security checks for people arriving at the door.
  • Manage arrangements for site visits of potential residents and relatives.

Our Commitment to You:

  • Competitive rates of pay.
  • £1.00 hourly rate enhancement for working contracted hours.
  • Free uniform provided.
  • Wellbeing Support Line available to all staff.
  • Flexible working within a supportive environment.
  • Long Service Awards.
  • B&M Cares Golden Rose Staff Recognition Awards.
  • Industry-envied training and in-house Leadership Pathway Programme.
  • Support & career development.
  • Holiday and Enhanced Bank Holiday pay.
  • Statutory Sick Pay.
  • Auto-Enrolment Pension.

Additional Benefits:

  • £250 introduction payment for the new starter and referrer.
  • £1.25 hourly rate enhancement for overtime hours.
  • Blue Light Card to access 15,000+ discounts from large national retailers.

Step into a rewarding career with B&M Care - Apply now to become our Front of House Assistant

JBRP1_UKTJ



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