Operations Director

20 hours ago

Edenbridge Kent, United Kingdom MARCO Limited Full time

ROLE SUMMARY

MARCO has been operating for 40 years and manufactures premium weighing and automation equipment, supported by market-leading proprietary software, for the food industry and has customers in 46 countries around the world. We pride ourselves on delivering huge efficiencies and productivity savings for customers in environments which historically involve extensive manual labour. Having been Founder-led for 35 years, Marco was acquired by the ATS Group, a publicly traded technology company, in 2019 which operates across a wide variety of industries including food, packaging, life sciences and industrial automation.

In this role you will be part of the Senior Leadership team, responsible for creating and driving strategy, executing the annual plan, people and culture development and implementing lean principles to support sustainable long term business growth.

PRINCIPAL DUTIES

As the Operations Director in this dynamic, growth-oriented business, you will have a team of 5 direct reports covering supply-chain, project and production management, and assembly and a total team of 30 full-time employees.

The initial focus of the role will be to effectively utilise the manufacturing footprint and skillset within Marco to measure and drive continuous improvements for the Key Performance Indicators around operations. This will require an in-depth understanding of both capital equipment project planning and execution, coupled with a product-focused knowledge around more traditional manufacturing planning and execution strategies.

In this capacity, you will work closely with the sales team and key customers to deliver, install and commission orders on time to ensure the brand’s reputation for high quality and performance is sustained.

The Operations Director will also be instrumental in fostering the ATS Business Model (ABM) mindset and culture of Continuous Improvement within day-to-day operations, which will be essential to our long-term success. Specifically, you will need to draw upon a deep knowledge of lean processes and tools to prepare the business to scale and meet customer commitments, while teaching your team how to effectively use these tools.

SPECIFIC RESPONSIBILITIES:

Strategic Planning

  • Support the MD with the strategic direction of the organisation
  • Develop and implement operational strategies aligned with the company’s goals
  • Collaborate with the Senior Management team on business development, market expansion and organisational growth

Financial & Business Performance:

  • Achievement against Established FY25/26 Plan (Revenue, EBIT, and working capital)
  • Significant increase in capacity to support additional sales, supporting improved mix for EBIT accretion.
  • Maintain >95% On-time delivery
  • Customer Satisfaction
  • Establish and maintain Quality KPI objectives including ISO accreditation
  • Support Working Capital KPI objective with smart inventory management
  • Identify procurement savings opportunities and product design improvements to improve gross margin delivery

Operational Leadership:

  • Development of the operations leadership talent, with a core focus on our ‘People’
  • Establishing an operational strategy and adjusting the organisation to meet the manufacturing strategy of the business.
  • Maintenance and upgrades of facility and equipment

Lean (ABM) Transformation:

  • Define and maintain Daily Visual Management (DVM) to meet stakeholder needs for all operational areas
  • Leverage Value Stream Mapping to identify and address bottlenecks in production processes

Compliance and Risk Management:

  • Site leader for all Health, Safety and Environment requirements.
  • Improve the overall safety performance of the company, with a goal of zero lost-time accidents in the workplace, and year-over-year improvements in safety.
  • Ensure that the requirements of the health, safety and environment management system are implemented and maintained.

QUALIFICATIONS & EXPERIENCE:

Education:

  • A degree in engineering, manufacturing, or another related field preferred

Experience:

  • Demonstrated leadership and a successful track record in a product-based production environment for more than 5 years.
  • Well-versed in manufacturing operations, regulatory compliance, and planning development – including supply-chain, procurement, drawings, planning/scheduling, and management.
  • Proven knowledge and experience in MRP (material resource planning), inventory control, and supply chain methodologies.
  • The ideal candidate will have proven experience leading teams in a project-based and product-based environment.
  • Deep knowledge and experience with Lean Manufacturing & Continuous Improvement concepts, tools, and methodology preferred.
  • Experience in both large and small companies preferred (but not essential).
  • Excellent computer skills are required for the role.

Skills :

Strong leadership and decision-making ability

Expertise in process optimisation, project management and financial management

Excellent communication and relationship-building skills

If you are a motivated individual with a passion for operational excellence and strategic leadership, and want to be part of a global leader in automation, we invite you to join MARCO's dedicated team. This is a unique opportunity to contribute to our growth and be a key player in delivering cutting-edge solutions across various industries.

Employee Benefits Package:

  • Generous Annual Leave: Enjoy a well-deserved work-life balance with 25 days of annual leave in addition to recognised bank holidays.
  • Comprehensive Health Coverage: Access peace of mind with our private medical insurance for yourself and your immediate family, ensuring your health and well-being are a top priority.
  • Enhanced Pension Scheme: Invest in your future with our enhanced pension scheme, providing a solid foundation for your retirement plans.
  • Management Bonus: Benefit from a management bonus scheme that rewards your contributions to the company's success.
  • Car or Company Car Allowance: Choose between a company car or a car allowance to suit your personal needs.
  • Health Cash Plan: Take advantage of our health cash plan to cover everyday healthcare costs.
  • Convenient Onsite Parking: Experience hassle-free commuting with our onsite parking facilities, making your journey to work more convenient and stress-free.
  • We value our employees and are committed to providing a competitive benefits package that enhances your overall work experience and supports your personal and professional well-being.

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