Current jobs related to Field service supervisor - Norwich Norfolk - Upstream Solutions Group

  • Field Support Supervisor

    1 week ago

    Norwich, United Kingdom Adult Social Care Full time

    Field Support Supervisor – Hindhead – £13.65 per hour You must also hold a full UK Driving Licence and have access to a Vehicle. Join Voyage Care and feel valued. We reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) Premium overtime rates at an additional £1 per hour (Ts & Cs apply) Wagestream...

  • Field Care Supervisor

    3 months ago

    Norwich, United Kingdom Manorcourt Homecare Full time

    **Field Care Supervisor** **Norwich (NR5) and surrounding areas** **£11.56 per hour** **Mileage paid** Manorcourt Homecare are recruiting for a Field Care Supervisor to support our care team in Norwich. Working as part of our local team you will be assisting our carers with their daily activities, monitoring performance and undertaking spot checks on a...

  • Supervisor, Quality Services

    4 weeks ago

    Norwich, Norfolk, United Kingdom Aeropeople Ltd Full time €45,000 - €52,000

    Job Title: Non- Destructive Testing Supervisor Our client is looking for a Non- Destructive Testing Supervisor to join their team in Norwich. Established more than 40 years ago, they are a leading Maintenance Repair Organisation (MRO) with 6 fully equipped heavy maintenance bays across 3 hangars and experience in many aircraft types including Embraer...

  • Supervisor, Quality Services

    4 weeks ago

    Norwich, Norfolk, United Kingdom Aeropeople Ltd Full time €45,000 - €52,000

    Job Title: Non- Destructive Testing Supervisor Our client is looking for a Non- Destructive Testing Supervisor to join their team in Norwich. Established more than 40 years ago, they are a leading Maintenance Repair Organisation (MRO) with 6 fully equipped heavy maintenance bays across 3 hangars and experience in many aircraft types including Embraer...

  • Field Support Supervisor

    4 months ago

    Dereham, Norfolk, United Kingdom Voyage Care Ltd Full time €15

    Field Support Supervisor – Swaffham & Kings Lynn - Payrate £14.89ph If you think you are the right match for the following opportunity, apply after reading the complete description. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime...

  • Field Support Supervisor

    4 months ago

    Dereham, Norfolk, United Kingdom Voyage Care Ltd Full time €15

    Field Support Supervisor – Swaffham & Kings Lynn - Payrate £14.89ph If you think you are the right match for the following opportunity, apply after reading the complete description. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime...

  • Field Care Supervisor

    3 months ago

    Norwich, United Kingdom Manorcourt Homecare Full time

    **Field Care Supervisor** **£12.94 per hour** **Covering Norwich, Watton, Swaffham, Fakenham and Dereham** **Driving licence and own vehicle essential for this role** **Mileage paid** Manorcourt Homecare, the homecare services division of residential care provider Healthcare Homes, specialises in delivering a range of care packages to people who wish...

  • Calleeast Supervisor

    4 months ago

    Norwich, United Kingdom East of England Ambulance Service Trust Full time

    CallEEAST are after a dynamic, fun, hardworking individual to join our team within the Contact Centre in Norwich, as a CALLEEAST Supervisor managing a team of Call Handlers. Supervisors are the centre of everything we do - they run the shifts, manage teams and oversee the day to day running of the call centre - they are an integral part of our...

  • Field Service Engineering

    4 weeks ago

    Norfolk, United Kingdom EVEREC Full time €30,000 - €50,000

    Vehicle Field Service Engineer - Electric Vehicles - Norfolk - £30k to £50k+ Company Vehicle One of our Key Clients is recruiting for a Vehicle Field Service Engineer based in Norfolk with previous experience in Diagnosing, Repairing and Maintaining vehicles. Role - Vehicle Field Service Engineer Salary - £30k to £50k (8:00am to 4:30pm (Overtime...

  • Field Service Engineering

    4 weeks ago

    Norfolk, United Kingdom EVEREC Full time €30,000 - €50,000

    Vehicle Field Service Engineer - Electric Vehicles - Norfolk - £30k to £50k+ Company Vehicle One of our Key Clients is recruiting for a Vehicle Field Service Engineer based in Norfolk with previous experience in Diagnosing, Repairing and Maintaining vehicles. Role - Vehicle Field Service Engineer Salary - £30k to £50k (8:00am to 4:30pm (Overtime...

  • CallEEAST Supervisor

    2 months ago

    Norwich, United Kingdom East of England Ambulance Service Full time

    Job summary CallEEAST are after a dynamic, fun, hardworking individual to join our team within the Contact Centre in Norwich, as a CALLEEAST Supervisor managing a team of Call Handlers. Supervisors are the centre of everything we do - they run the shifts, manage teams and oversee the day to day running of the call centre - they are an integral...

  • Service Centre Supervisor

    1 month ago

    Norwich, Norfolk, United Kingdom Mr Clutch Autocentres Full time

    Join Our Team as a Service Centre Supervisor We are excited to announce an opening for a skilled Service Centre Supervisor to become a vital part of our dedicated team at Mr Clutch Autocentres. Key Responsibilities: Oversee daily operations of the service centre, ensuring high standards of customer satisfaction. Lead and mentor a team of automotive...

  • General Supervisor

    1 month ago

    Norwich, Norfolk, United Kingdom Government Facility Services Ltd Full time

    Job Role: General Supervisor Location: HMP Norwich Salary: £33,268.27 Contract: Full time/PermAre you an experienced and driven Team Leader or Facilities Administrator who is ready for their next step?Are you naturally organised with an ability to coordinate, motivate and support others in high-pressured environments?Do you have experience of both hard...

  • HR and Office Management Supervisor

    6 hours ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Title: HR and Office Management SupervisorMy client, a well-established Financial Planning Practice, is seeking an experienced HR and Office Management Supervisor to join their team in a part-time capacity. The ideal candidate will have a background in HR and office management, with some exposure to simple bookkeeping duties.Key Responsibilities:Oversee...

  • HR and Office Management Supervisor

    3 hours ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Title: HR and Office Management SupervisorMy client, a well-established Financial Planning Practice, is seeking an experienced HR and Office Management Supervisor to join their team in a part-time capacity. The ideal candidate will have a background in HR and office management, with some exposure to simple bookkeeping duties.Key Responsibilities:Oversee...

  • Field Performance Manager

    3 weeks ago

    Norfolk, United Kingdom Kier Group Full time

    We're looking for a Field Performance Manager to join our Anglian Water team based in Kings Lynn Contract : Permanent, full time    As a Field Performance Manager, you'll be working within the Anglian Water IMDS team, supporting them in managing the day-to-day operations across a number of programmes within the Kings Lynn area. You will be...

  • Field Performance Manager

    3 weeks ago

    Norfolk, United Kingdom Kier Group Full time

    We're looking for a Field Performance Manager to join our Anglian Water team based in Kings Lynn Contract : Permanent, full time    As a Field Performance Manager, you'll be working within the Anglian Water IMDS team, supporting them in managing the day-to-day operations across a number of programmes within the Kings Lynn area. You will be...

  • Cleaning & Maintenance Supervisor

    2 weeks ago

    Norwich, Norfolk, United Kingdom PDA Search & Selection Full time €29,250

    Cleaning Maintenance Supervisor Benefits: vehicle, pension, private medical and 33 days holiday (including bank holidays). Our client City Facilities Management are committed to the perfect partnership with Morrisons and their mission is to provide them with the cleanest and best maintained stores exceeding their expectations, every day. We are currently...

  • Pension Services Supervisor

    1 month ago

    Norwich, Norfolk, United Kingdom ARC (Norwich) Limited Full time £70,000

    Job Title: Pension Services Supervisor Job Type: Permanent, Full-time, 40 Hours per Week Start Date: Immediate We are seeking a dedicated professional to join our team at ARC (Norwich) Limited as a Pension Services Supervisor. This role is essential in overseeing the pension service operations and ensuring high-quality support for our clients.Key...

  • Calleeast Supervisor

    5 months ago

    Norwich, United Kingdom East of England Ambulance Service Full time

    The role of the Commercial Contact Centre Supervisor is to lead through example. To provide direction, supervision, feedback and support to the Commercial Call Handlers, ensuring that all operational calls that come into the Commercial Contact Centre are answered promptly; that the triage software is applied in order to facilitate the right outcome for the...

Field service supervisor

4 months ago

Norwich Norfolk, United Kingdom Upstream Solutions Group Full time

Service Supervisor [Heavy Plant]
Monday to Friday 7:30am - 5pm
+ 2 Saturdays a month paid OT
Job description
Managing what the Engineer does on a daily basis, taking the call from the customer, booking the job in, allocating the job to the Engineer, ensuring the Engineer has the job and parts to complete the job, ensuring the Engineer turns up on time, managing holiday requests, point of contact for the Engineer to report sickness. This is usually done by a Service Controller at our larger depots. At Peterborough, the Service Supervisor manages this due to the number of Engineers.
In addition to this, the Service Supervisor is responsible to see the process though to final invoice. To ensure the hours are correct and justifiable, ensure the write up is a true reflection of the work done, make sure the order number has been obtained with the customer, process the invoice and respond to invoice queries.
This demanding customer facing role will see you assess job priorities and assign them accordingly to the Field Service Engineer team. You will need to make sure that work is carried out on schedule and liaise closely with the Depot Manager and the Sales Department.
Occasional liaising with and/or instruction to workshop service employees will be expected. You will need to have a clear understanding of all issues like safety and company rules so that proper procedures are followed at all times for the efficient, effective and profitable running of the field service operation.
Additional responsibilities of this role include such activities as recognising the training needs of your team, giving feedback to the Depot Manager on performance, training needs, grade reviews, establishing an effective and efficient team.
Duties/Responsibilities:
* Meet and exceed customer expectations whilst maintaining profitability
* Efficient use of Service Engineers
* Deputise for the Depot Manager when away
* Feedback any important customer information to the Company
* Answer all in-coming calls efficiently, present a professional image and portray a polite and courteous manner at all times
* Responsible for ensuring the customer is kept fully updated regarding machine repair work and/or additional work requirements
* Ensure all machines are PDI’d and repaired to a high standard prior to being dispatched to the customer
* Liaison with Watling Parts department to order parts required
* Responsible for the efficient and accurate raising of service job cards
* Responsible for ensuring work-in progress is kept to a minimum
* Ensure monthly machine stock checks are carried out in accordance with partner guidelines by the Engineers
* Responsible for ensuring all paperwork is efficiently and accurately completed and forwarded to the appropriate department
* Close liaison with the warranty team.
* Manage internal accounts process and strictly adhere to company credit control procedures
* Appropriate reporting to Management
* General administration, filing, scanning, faxes, emails
* Any other duties as deemed necessary to fulfil the role
Criteria:
* Proven record of working within a customer sales/service environment (ideally the Aftermarket environment)
* Good mechanical knowledge of Heavy Plant machines and vehicles, desirable
* Ability to work well on own initiative and as part of a team
* Be able to multitask and handle several customers’ demands at any given time
* Be able to manage time and the time of others effectively
* Have knowledge and experience in using Microsoft Office Software, ADP Computer System and PDA systems
* Proof of right to work in the UK
* Available to work 2 Saturdays per month as overtime.
Please confirm your salary expectations in your application.
Job Types: Full-time, Permanent