Billing Specialist

3 weeks ago

United Kingdom Sewell Wallis Ltd Full time

Sewell Wallis are currently recruiting for a permanent Billing Specialist to join a fantastic, well-established business based within Harrogate. The successful candidate will be an integral part of the Billings Team providing accurate, timely and informative billing and metering administration and front facing customer service for our customers and clients.
This company offers long term progression for hard working individuals and really do like to develop and promote from within. Managing the production of credit billing cycles and exceptions ensuring KPIs, updates and contractual timescales are delivered accurately and on to time.
- Maintaining and changing time critical customer and meter data that directly impacts the production of bills and the accurate operation of Pay as you go equipment.
- Handling and responding to all customer and client contact in a timely and accurate way via phone, e mail, chat and social media. Identifying customer needs and help customers access specific Digital self-help and promote new features and functionality to help improve the overall customer experience.
Escalating and log complaints and ensure they are dealt with in accordance with current policy and timescales.
Have strong mathematical and data handling skills.
-Have worked within a similar role and will have previous billing or finance experience.
-Hybrid working of 3 days office and 2 days from home.
-For more information please contact Becky Gibson To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
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