Technology Manager

3 weeks ago


United Kingdom NatWest Group Full time

Join us as a Technology Vendor Manager
This is an opportunity to put your specialist technology and project management skills to the test
You’ll be responsible for coordinating the relationship with our key outsourced technology partner
It’s a fantastic chance to hone your existing programme management skills and advance your career in this critical role
What you'll do
You’ll be responsible for the vendor management of our key partner and making sure the delivery isin line with wider programme plans and controls.
You’ll also:
Work with the Product Management and Delivery functions to ensure that Vodeno are delivering the required software in line with Agile milestones and against a budget set out in our contractual relationship
Track issues and progress with a view to facilitating resolution involving others as needed
Coordinate teams across Product, Engineering, Design, Commercial, Go-to-market within Vodeno and NatWest Boxed assisting with meeting coordination and issue escalation
Recommend process improvement to make the relationship work better
The skills you'll need
You’ll need strong experience and understand of UK Fintech - ideally within an embedded finance or BaaS context
You’ll also need:
Proven experience with managing key outsource partners
Strong coordination, planning, project management and admin skills
Ability to communicate clearly and succinctly at all levels of the organisation knowing who to involve at the right time and when to escalate issues
Able to support Finance in tracking vendor budget forecast and actual spend
Agile and current technology ways of working expertise and confidence to recommend process improvements to accelerate delivery and facilitate the removal or roadblocks
Firm but fair approach with suppliers and internal teams - ensuring that teams collaborate to meet working obligations in line with the Supply Agreement - an ability to spot and correct bad behaviours in order to ensure a good working relationship
Bright outlook and ability to keep team spirits high
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