Senior Customer Service Advisor
4 weeks ago
Youth Apprentice- Patient Service Representative- Plymouth- Casual #24-089
Part-time
Youth Apprentice- Patient Service Representative- Plymouth- Casual
Youth Apprentice- PSR
We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. The Youth Apprentice PSR (Patient Service Representative) role has the opportunity to be the patient's first contact and see all front-end operations. In this position you will learn about healthcare customer service, billing, and scheduling. Coordinate communication between patients, family members, medical staff, providers, and administrative staff-via phone, in person, or through MyPrevea.
Receive and route medical inquiries, complaints, and messages to appropriate staff.
Learn to assist patient or caller with financial questions regarding policies, insurances, payments, or other financial needs.
Appropriately collect required payments, including co-payments, outstanding balances, and payments due prior to services being rendered in accordance with Prevea policies and procedures.
High school student in the grade level junior or senior. Participating in the Youth Apprenticeship program in accordance with school criteria.
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Senior Service Advisor
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Senior Service
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