Contract Supervisor

1 month ago


Trowbridge Wiltshire, United Kingdom New Resource Group Full time
Covering Wiltshire Skills/Qualifications and Experience To be successful in this role we are looking for an individual with a good, all round knowledge of grounds maintenance together with leadership qualities who can assist management in implementing Company Policies and Practices. You will have strong communication skills and be able to liaise with management at all levels to build and maintain excellent client relationships. You will have the confidence and ability to challenge ideas as appropriate and will have the ability to guide and train others on horticultural practices and ideally qualified to IOSH level My client is wholly dedicated to providing green services and passionate about ensuring a bright future for Britains parks and countryside. Our services range from professional open space management to landscape design and build, grounds maintenance, tree surgery, outdoor facilities management, biodiversity management and waterways management. We care for parks and gardens, amenity green space, playing fields, canals and rivers, woodlands, cemeteries and nature reserves throughout the UK.

A Contract Supervisor position has become available within the Wiltshire region. This role will report directly into the Contract Manager and will assist with the day to day running of the contracts. Your responsibilities will fall across several areas, including relationship building; client/customer care; people management and contract delivery. Some of the key responsibilities are detailed below: You will demonstrate good people management skills through holding regular 1-2-1s with the staff Manage any employee relations issues, utilising support from HR, within the parameters of Company policies Adhere to HR processes and procedures Ensure all HR matters are dealt with accordingly and passed to the operations manager /Contract Manager if necessary Monitor time and attendance and the collation and processing of timesheets for payroll Build and maintain client relationships, creating a positive impression and demonstrating a proactive attitude To assist in scheduling works and coordinate resources according to contract specifications and workload To ensure teams are prepared in terms of tool and machinery requirements for all tasks for the day ahead making sure all relevant safety checks are being completed and that at the end of the day all machines and tools are returned in a safe working order.

To monitor work progress and performance, taking prompt action when needed And reporting any irregularities or problems to the service delivery manager

To split time as needed to work alongside teams setting the standard whilst taking the opportunity to build relationships, mentor staff and share best practice To assist in the timely ordering of parts or materials, uniform and PPE Participate in joint quality inspections as requested by the Contract manager Participate/assist as required in weekly contract meetings with clients To be prepared to act as on- call duty supervisor for weekend supervisory shifts Communicate with colleagues across the Group in order to share best practice and pool knowledge and resources Coordinate teams according to contract specifications and workload Monitor work progress and performance, taking prompt action when needed and reporting any irregularities or problems to the operations manager / contract manager Take responsibility for keeping machinery and equipment in good working condition and reporting any faults as per the Company process, as well as processing logs in relation to mileage and fuel as and when requested Ensure that all members of staff behave in a professional manner: wear the correct corporate clothing, keep vehicles and machinery clean and well maintained and that sites are kept clean and tidy at all times Understand the law relating to Health & Safety and understand and implement the companys Health & Safety policy. Completion of Accident and near miss reports Health and Safety is also an integral part of the role as the individual will be responsible for ensuring the safety of the site and team members. Duties will also include monitoring absences and holidays of the team to ensure that there is adequate cover on site at all times and also the completion of monthly timesheets to ensure payments are made accurately. Essential criteria: A full driving licence This vacancy is being advertised by New Resource Group. The services of the New Resource Group are that of an Employment Agency.

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