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Temp to Perm Sales support

4 weeks ago

Wakefield West Yorkshire, United Kingdom The New Homes Group Full time €24,000

Sales Support
Location: Office based full time in Wakefield, West Yorkshire.
Target: IT literate candidates ideally with some previous Customer Service. Sales and or Admin experience.
Working Hours: 40 Hours per week, working a 5 day working week, with a rolling 4 week rotating rota which will include early and late starts and a requirement to work every other weekend which forms part of the 4 week working rota.
Immediate Interviews with start dates in either July/August 2024.
The New Homes Group as part of the Connells Group, has the enviable reputation of being the UK’S leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. In 2023 we handled over 15,000 mortgage applications. Our Helpline teams and Mortgage and Protection Advisers have considerable knowledge and experience of mortgage products that are particularly geared towards the new homes market, as well as having established relationships with key mortgage lenders. As part of our ongoing 2024 expansion plans, we are now looking to appoint additional individuals, who will have the opportunity to earn an industry leading salary package, and an unrivalled opportunity for career development and promotion within The New Homes Group.
A genuine career opportunity in Financial Services:
We are now looking for an additional 2 Sales Support staff to join our Mortgage Helpline Teams.
The role offers full training and we are looking for bright, hardworking and enthusiastic candidates to support our Mortgage Specialist teams. We will of course consider applications from experienced customer service advisers, but also applications from individuals who are keen to begin a career in Financial Services and can demonstrate a strong desire to succeed.
The New Homes Group (TNHG) Mortgage Services:
TNHG Mortgage Services is the front line and first point of contact for our customers; A proven track record in customer services or administration would be beneficial but is not essential as we are willing to train and invest in the right candidates who have a desire to succeed and would value the opportunity for a career in financial services that offers genuine opportunities to forge a long term career in the financial services sector.
Previous telephone, customer service experience preferred.
* Ideally have some experience of working within Financial Services, but not essential.
* Experience of working in an office based, administrative environment would be beneficial
* Have excellent inter-personal skills, with outstanding telephone manner and strong listening skills.
* Be a highly competent Microsoft Office user, including Excel, Word and Outlook.
* E Text, what’s app, Facebook etc.
* Arranging call-backs with our team of mortgage specialists to progress the customer to the next step in their house buying journey
Permanent Full Time employed role.
* Extensive induction coupled with ongoing training, support and development programme.
* 28 days paid holiday including Bank Holidays.
* Get your Birthday off each year. (*Once Probation Completed)
* Unrivalled opportunities for progression, promotion and personal development in an expanding business.
* Contributory workplace pension.
* Generous discounts on estate agency fees, mortgage fees, plus savings on surveying services.
* Generous Staff referral bonus scheme.
* 24 Hour Well being Employee Assistance Programme*.
* Free onsite parking.
* Access to discounts platform, Perks at Work.
* Access to self-funded Health Care plan.
* Discount on Nuffield Gym Membership.
* Salary Sacrifice Personal Car Leasing Scheme available.
(*Our Phone Number can be found in our CV Library Company profile home page)

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