Head of Customer Experience

As the Head of Customer Experience, you will be responsible for our core KPIs, including response times and overall resolution time of issues. In order to achieve your goals, you will need to be strategic, constantly evaluating the customer journey and serve as the main representative of our clients within the company, ensuring their needs and objectives...

Bloom is an established, sustainability led, fast-growing company that provides a range of services (SoW creation, contract management, payments, invoicing) that support the public sector to deliver social value outcomes at a local and national level. Our purpose is to enable brilliant outcomes today that build a better tomorrow and we are dedicated to...

Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. To ensure that Mercedes-Benz and Fuso customers are...

Role: Head of Customer Experience (CX) with UX Responsibilities Client: Financial services Permanent Location: London - Hybrid Reporting to the Chief Product Officer, the Head of CX is a senior role tasked with leading the company's customer experience strategy, while also playing a crucial role in the user experience design process (UX). The ideal...

We are looking to appoint a highly motivated Supporter Services Executive to our current team. In this role you will provide all-round administration and customer service to assist with the smooth running of the Supporter Services department, which covers men and women’s rugby, netball, sports camps and other activities and events. Working as part of the...

( Based at Knowsley Head Office, Trafford Park, Deeside and other eStar sites as required) At eStar, it's our mission to keep people and businesses moving, with state-of-the-art facilities and an award-winning team, and we have an exciting opportunity for a Truck Sales Consultant to be a part of our team. KEY PURPOSE OF THE JOB To ensure that...

Do you have a passion for customer experience… Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable, and respected, family business’ Thanks for your interest in this opportunity with Ian Macleod Distillers. We own some exquisite brands such as Glengoyne, Rosebank, Tamdhu and Edinburgh Gin. If you...

Allison Homes is an award-winning private housebuilder dedicated to creating beautiful homes and communities across the East of England, the East Midlands and the South West. We are looking for enthusiastic individuals to help us achieve our ambitious growth plans and goals, to be part of our journey and grow their career along with our success. Our...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment. ** This role is 4 days PW in the office and 1 from home **** Salary is 60 - 65k + bonus (based on deliverables)...

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment. ** This role is 4 days PW in the office and 1 from home **** Salary is 60 - 65k + bonus (based on deliverables)...

The Change Partners are currently partnered with an Iconic Travel brand who are transforming their online and in-person customer experience, hiring a Head of Passenger/Physical Experience (in-person customer journey). The Head of Passenger Experience will own the in-person journey across two key terminals for the travel business. You will be working across...

Head of Student Experience Full Time; Permanent Salary: Competitive Working Arrangements: Hybrid Location: London Area I am currently recruiting for a Head of Student Experience for my HE client based in London. The post holder will report directly to the Director of Student Experience and Engagement and will be responsible for conceptualising and...

Head of Student Experience Full Time; Permanent Salary: Competitive Working Arrangements: Hybrid Location: London Area I am currently recruiting for a Head of Student Experience for my HE client based in London. The post holder will report directly to the Director of Student Experience and Engagement and will be responsible for conceptualising and...

There has never been a better time to join Allison Homes and be part of our exciting growth journey. Allison Homes is an award-winning private housebuilder dedicated to creating beautiful homes and communities across the East of England, the East Midlands and the South West. We are proud of our people, and collaboration and teamwork is key to everything we...

Haywards Heath, Home Office (Remote) or Manchester Salary: Between £70,000 to £75,000 - Depending on experience Department: Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and...

Are you a compassionate communicator with a knack for problem-solving? Are you ready to embark on a fulfilling career where you can make a meaningful difference in people's lives? If so, we invite you to join us at Dignity Funerals as a Customer Experience Consultant! Dignity Funerals is dedicated to providing compassionate care and support to families...

Hike Footwear is a leading provider of high-quality shoes designed to promote foot health and comfort. With a focus on natural foot alignment and superior craftsmanship, we're dedicated to delivering the best footwear experience for our customers. Our mission is to alleviate foot pain and empower individuals to lead active, pain-free lifestyles. Join us at...

Hike Footwear is a leading provider of high-quality shoes designed to promote foot health and comfort. With a focus on natural foot alignment and superior craftsmanship, we're dedicated to delivering the best footwear experience for our customers. Our mission is to alleviate foot pain and empower individuals to lead active, pain-free lifestyles. Join us at...

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills built on data expertise; They make us stand out, help us succeed. We've got an amazing opportunity for a Head of...

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills built on data expertise; They make us stand out, help us succeed. We've got an amazing opportunity for a Head of...