Learning Operations Administrator

3 weeks ago

London, United Kingdom Captiva Learning Full time

Learning Operations Administrator – Maternity Cover minimum 9 Months commencing 9 September 2024

• Are you driven by supporting others to achieve their career and education goals? In Captiva, we’re obsessed by it.

• Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional growth? In Captiva, we insist on that space.

• Would you like to join a team of professionals that is revolutionising its industry sector through innovation, collaboration, and excellence? In Captiva, we live those values every single day.

In this role you will provide administrative and operational support to the Learning Operations Department.

We are offering an exciting opportunity to join us and be part of a journey of continued discovery and growth, supporting learners through our range of groundbreaking apprenticeship programmes.

• Basic salary up to £30,000

• 25 – 30 Days Annual Leave + Bank Holidays

• Private Health Care

• Head Office Based – East London (Stratford)

• Full-Time Position

• ASAP

The Company

Captiva Learning is a rising star provider of apprenticeships (RoATP) with a recent Ofsted inspection that is Good in all areas.

Captiva is the home to 3 colleges: The National College of Education (NCE), The National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges serve over 2,000 current leadership learners at Level 3, Level 5 and Level 7, and over 1500 alumni.

Captiva strives for a more inclusive work environment which attracts a diverse group of applicants and signals our commitment to celebrate and promote diversity. We are committed to equality of opportunity for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership.

If you don’t quite meet the role criteria we’ve identified below, but you like the sound of our company, please don’t hesitate to get in touch to see what other opportunities we can provide for you. We’re always happy to chat to nice people

The Department

  1. The Learning Operations Department manages the resources for learners during their journeys with Captiva Learning Ltd. The department is responsible for ensuring that the marking of Post Graduate Diplomas and Captiva Apprenticeship submissions are completed and recorded in due time whilst ensuring that all compliance and administrative tasks are completed. Learning Operations’ also oversee the implementation and the day-to-day management of Captiva’s Virtual Learning Environment (VLE) as well as providing technical support to learners and Captiva’s Delivery Team.

Key Responsibilities:

Learner Support

Zoom

Support the Delivery Team to create and distribute zoom links for First Days of Learning as well as uploading zoom links into the Canvas (VLE) Calendar

Provide trouble shooting support to learners and team members during live learning events Download recordings from zoom and organise into Captiva’s SharePoint

Canvas

Update the Canvas (VLE) Calendar with learning event details and assignment deadlines in accordance with the Programme Calendar

Provide support to the LOM to create new canvas pages, assignment portals and to upload learning content

Add new learner accounts to Canvas (VLE) and send ‘Getting Started’ instructions to learners before First Days of Learning (FDLs)

Captiva Learner Support

Monitor, action and file the emails arriving into Captiva’s Leaning Operations inbox

Support learners and team members with new requested Canvas (VLE) log in details

Respond to (and action) queries relating to learner certificates, graduation dates and change of email addresses or surnames.

Learning Operations Support •

Reporting Support

Collaborate with the LOM and the Delivery Team Managers (DTMs) to provide expected learner submission lists ahead of up and coming submission dates

Track submissions, non-submissions, late submissions made during marking windows using Canvas (VLE) and updating the Marking Allocations spreadsheet

Collation of cohort final grades/awards with mail merge communications sent to learners when programmes conclude

Scheduling

Support the LOM to plan live learning events, assignment submission dates and grade releases in accordance to the Captiva Delivery Calendar

Attend meetings with external University partners Administrative departments alongside the LOM to collaborate on the shared Captiva/Partnership Calendars.

Collaborate with the LOM and DTMs to update Canvas (VLE) content with calendar updates ahead of Live Learning Events or course updates

Learning Resources

Ensure that Learning Resources are uploaded and organised within Captiva’s IP library and Captiva SharePoint

Edit First Day of Learning videos using Cyberlink Power Director and upload into Canvas (VLE)

Upload Learning PowerPoints, Delivery Schedules, Assignment Briefs and Assignment Coversheets into Canvas (VLE)

Programme Administration

Learner status

Update the Learning Resources Student Mastersheet with learner status updates in collaboration with DTMs

Support the LOM to monitor and track Mitigating Circumstances requests

Work in conjunction with the LOM, DTMs and MIS Department to ensure that the Student Mastersheet, Marking Allocations lists and Canvas learner lists reflect learner status updates

University Partnership Compliance

Support LOM and the MIS department with completing reconciliation lists with University external partners

Support LOM and the Assessment Team with administrative duties leading up to Exam Boards then Awards and Progression Boards

Create and upload completed Moderation Sheets into the Shared Captiva/Partnership SharePoint as well as updating the Moderation Tracker

Withdrawals and BILs

Update the Student Mastersheet and the Marking Allocations spreadsheet with learner withdrawals and BILs after receiving updates from the MIS Department

Ensure that learner withdrawals are deleted from the Canvas (VLE) platform

Ensure that learner BILs are suspended from the Canvas (VLE) platform and reinstated upon a return to learning

If you would like to be part of the Captiva Team, please send your CV with a cover letter to careers@captivalearning.com

  • Learning Operations Administrator

    1 month ago

    London, United Kingdom Captiva Learning Full time

    Learning Operations Administrator – Maternity Cover minimum 9 Months commencing 9 September 2024 • Are you driven by supporting others to achieve their career and education goals? In Captiva, we’re obsessed by it. • Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional...

  • Learning Operations Administrator

    3 weeks ago

    London Area, United Kingdom Captiva Learning Full time

    Learning Operations Administrator – Maternity Cover minimum 9 Months commencing 9 September 2024 • Are you driven by supporting others to achieve their career and education goals? In Captiva, we’re obsessed by it. • Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional...

  • Learning Operations Administrator

    3 weeks ago

    London Area, United Kingdom Captiva Learning Full time

    Learning Operations Administrator – Maternity Cover minimum 9 Months commencing 9 September 2024 • Are you driven by supporting others to achieve their career and education goals? In Captiva, we’re obsessed by it. • Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional...

  • Operations Director

    1 day ago

    London, United Kingdom Empowering Learning Full time

    Job Summary:Empowering Learning is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our school administration, you will be responsible for the management and leadership of all non-educational elements of the school.Key Responsibilities:Manage the administration and catering team to ensure efficient and...

  • Operations Director

    2 days ago

    London, United Kingdom Empowering Learning Full time

    Job Summary:Empowering Learning is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our school administration, you will be responsible for the management and leadership of all non-educational elements of the school.Key Responsibilities:Manage the administration and catering team to ensure efficient and...

  • Operations Director

    23 hours ago

    London, Greater London, United Kingdom EMPOWERING LEARNING Full time

    Job Summary:Empowering Learning is seeking an experienced Operations Director to join our team. As a key member of our school administration, you will be responsible for the management and leadership of all non-educational elements of the school.Key Responsibilities:Manage the administration and catering team to ensure efficient and effective...

  • Operations Director

    21 hours ago

    London, Greater London, United Kingdom EMPOWERING LEARNING Full time

    Job Summary:Empowering Learning is seeking an experienced Operations Director to join our team. As a key member of our school administration, you will be responsible for the management and leadership of all non-educational elements of the school.Key Responsibilities:Manage the administration and catering team to ensure efficient and effective...

  • School Administrator

    4 days ago

    London, Greater London, United Kingdom Pinnacle Learning Ltd Full time

    About the Role:Pinnacle Learning Ltd is seeking a highly organized and detail-oriented School Administrator to join their team. As a Cover Officer/ HR Administrator, you will play a vital role in supporting the school's operations and ensuring the smooth day-to-day running of the office.Key Responsibilities:Provide administrative support to the school's HR...

  • Operations Manager

    3 days ago

    London, Greater London, United Kingdom BDO UK LLP Full time

    About the RoleThis Operations Manager role in our People Development Team is responsible for central learning administration and logistics working with our Shared Service Centre. This role will work closely with the PD Senior Manager and Head of PD to ensure the effective delivery of our firmwide learning offering to support our people and the business to...

  • Operations Manager

    4 days ago

    London, Greater London, United Kingdom BDO UK LLP Full time

    About the RoleThis Operations Manager role in our People Development Team is responsible for central learning administration and logistics working with our Shared Service Centre. This role will work closely with the PD Senior Manager and Head of PD to ensure the effective delivery of our firmwide learning offering to support our people and the business to...

  • Teaching and Learning Administrator

    2 days ago

    London, Greater London, United Kingdom Adecco Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Teaching and Learning Administrator. This role will be responsible for providing administrative support to our teaching and learning team, ensuring the smooth operation of our student administration processes.Key ResponsibilitiesTeaching and Learning...

  • Teaching and Learning Administrator

    2 days ago

    London, Greater London, United Kingdom Adecco Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Teaching and Learning Administrator. This role will be responsible for providing administrative support to our teaching and learning team, ensuring the smooth operation of our student administration processes.Key ResponsibilitiesTeaching and Learning...

  • Operations Manager with Office Admin

    3 weeks ago

    London, United Kingdom Captiva Learning Full time

    Learning Operations Administrator – Maternity Cover minimum 9 Months commencing 9 September 2024 • Are you driven by supporting others to achieve their career and education goals? Are you looking for a new role that will stretch you intellectually, yet provide the time and flexibility for your professional growth? 25 – 30 Days Annual Leave + Bank...

  • Operations Coordinator

    3 weeks ago

    London (Greater), United Kingdom Empowering Learning Full time

    Position: Operations ManagerCompany: Empowering LearningA prominent independent preparatory institution is on the lookout for an Operations Manager to enhance their administrative team. This is a full-time, permanent role.The institution is dedicated to delivering a contemporary and engaging educational experience for its students, boasting a reputation for...

  • Administrative Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Learning Tree Full time

    Position OverviewLocation: Canary WharfContract Type: Permanent/ Part timeSalary: £13,500 for part timeHours: 15 hours per week, Monday to WednesdayAre you seeking a position that will enhance your technical, logistical, and customer service capabilities?About Learning TreeLearning Tree is dedicated to empowering individuals by providing exceptional...

  • Operations Lead

    3 weeks ago

    London (Greater), United Kingdom Empowering Learning Full time

    Position: Operations ManagerCompany: Empowering LearningA prestigious independent preparatory institution is in search of an Operations Manager to enhance their administrative team. This is a full-time, permanent role aimed at providing comprehensive operational support.The institution is dedicated to delivering a contemporary and engaging educational...

  • Administrative Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Learning Tree Full time

    Position OverviewLocation: Canary WharfContract Type: Permanent/ Part-timeSalary: £13,500 for part-timeHours: 15 hours per week, Monday to WednesdayAre you seeking a position that will enhance your technical, logistical, and customer service capabilities?About Learning TreeLearning Tree is dedicated to empowering individuals by providing exceptional...

  • Administrative Operations Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Learning Tree Full time

    Position OverviewLocation: Canary WharfContract Type: Permanent/ Part timeSalary: £13,500 for part timeHours: 15 hours per week, Monday to WednesdayAre you seeking a position that will enhance your technical, logistical, and customer service abilities?About Learning TreeLearning Tree is dedicated to empowering individuals through the acquisition of new...

  • Learning & Development Administrator

    2 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Raffles London at The OWO is a prestigious establishment renowned for its luxury, glamour, and exceptional service. We are seeking a dedicated individual to support our Learning & Development team in ensuring the smooth operation of all L&D initiatives. As a Learning & Development Administrator, you will play a vital role in maintaining accurate records,...

  • Teaching and Learning Administrator

    3 months ago

    London, United Kingdom Russell Tobin Full time

    What are we looking for in our **Teaching and Learning Administrator?** Teaching and Learning Admin - 3 month contract - London - £21.01 per hour PAYE Main purpose of the job: The post holder is part of our client's Cancer Institute Education Team which coordinates and manages the development and delivery of the curriculum, assessment, and quality...