Business Operations Executive, Flexible Working

3 weeks ago

United Kingdom HM Revenue & Customs Full time

At Unity Business Services (UBS) we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at UBS accessible to you.

UBS delivers business critical processes in human resources, finance, payroll and procurement to enable our employees to deliver public services. Following the Government Shared Services (GSS) ambition we are working to deliver better services, with modernised systems, delivering the business greater value and efficiencies.

The recruitment team within Unity Business Services is a team of over 100 specialist staff who provide transactional recruitment activities, partnering with HMRC and Other Government Departments (OGDs). The team ensures that all jobs are recruited according to HR policies and are filled effectively and efficiently with quality candidates meeting the operational business needs.

This is a vital role within UBS and will help to shape the future landscape of the service offering across the department.

Partnering with key stakeholders across the organisation, including the Talent Acquisition Team and senior business leaders, to ensure that the end-to-end recruitment process is planned and managed effectively by all stakeholders.
Work with business areas across government departments to review their workforce plans and consider levels of demand.
Work with the Cabinet Office, ensuring alignment with wider UBS strategy and convergence requirements.
Confidently build relationships with stakeholders across the Civil Service, leading strategic and technical-level conversations and communicating at an executive level.
Work closely with operational business leads and senior managers to create recruitment plans which are cost-effective and deliver excellent service for the business and applicants.
Reporting on recruitment transactional performance and analysing the data to drive understanding of the process and identify areas for improvement.
Produce and utilise quality data to make proposals for internal process improvements and build performance packs to demonstrate our offering to other government departments.
Measure the performance of operational recruitment, identifying areas where improvements are required either from stakeholders or from your wider team. Using this data, you will create improvement plans and work with stakeholders and the wider team to get buy-in to the changes needed.
You will be comfortable working with and challenging senior leaders where necessary.
You will champion data security across Unity Business Services, supporting us to remain GDPR compliant.
As part of the wider Unity Business Services Leadership Team you will actively role model our values and commitments, supporting colleagues to develop their careers and champion wellbeing.

Proven track record of communication with and influencing senior colleagues and stakeholders to drive service improvements.
A proven ability to use data and reporting to allow you to engage on both a technical and strategic level with your team and a broad range of stakeholders to understand service delivery and drive service improvements.

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