Service Desk Engineer

2 weeks ago


Tonbridge amp Mallin Kent, United Kingdom ALL SAINTS Full time

WHAT WILL I BE DOING?

  • Supporting the infrastructure in the distribution centre including printers, hand held scanners, desktops, WAN and LAN
  • Fixing faulty IT kit/equipment
  • Supporting users face-to-face and also via telephone using tools such as LMI/RDP
  • Occasionally providing remote EPOS global support to AllSaints stores and offices
  • Working at pace to achieve timescales identified in the service level agreement
  • Responsible for monitoring core networks and alerting infrastructure teams to any incidents
  • Working with IT operations and department leaders as well as other staff members/3rd parties in the event of an IT incident occurring.
  • Ensuring data integrity is maintained
  • Manage IT incidents when necessary to ensure resolution, keeping stakeholders notified of details and progress throughout
  • Occasional travel to other AllSaints locations (stores and offices)
ABOUT THE LOCATION

Our Distribution Centre is based in Larkfield, Kent. We have approximately 150 employees working acorss Logisitics, Shipping, Warehouse Operations and Store Design. DC Location. Approximately a 4 minute drive from New Hythe rail station.

#LI-Onsite

ABOUT THE TEAM

Our distribution centre is the bridge between our brand and our amazing customers and partners. Based in Larkfield, Kent it is the hub for the supply and delivery of our products across our global business. In this role you will report to the service desk manager.

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

#LI-Onsite WHAT SKILLS DO I NEED?

  • Windows 10, 11 and Mac OSX
  • Google corporate mail and Google Admin Console
  • Active Directory user and group administration
  • Mobile Telephony (IOS and Android)
  • Experience with EPOS systems
  • Audio Visual and Video Conference technologies and hardware
  • Anti-virus installation and centralised deployment/management tools
  • Remote/Secure access & VPN solutions
  • WAN/LAN Technologies
  • Structured Cabling
  • Apple Devices including Airport, Apple TV
  • VOIP telecommunications hardware and administration
  • Systems Monitoring tools (e.g, PRTG)
  • Service Desk call logging software (e.g. Zendesk)
  • WiFi Technologies (specifically Meraki)
  • Desktop Imaging
  • Understanding of PCI DSS principles and working practices
#J-18808-Ljbffr
  • 2nd Line Engineer

    1 week ago


    Tonbridge & Mallin, Kent, United Kingdom Akita Full time

    Job Description ABOUT THE ROLE As a 2nd Line IT Support Engineer at Akita, you will: Be an experienced member of the technical team and your technical aptitude will add value in this multi-faceted role. Perform duties that include ticket support on Service Desk, and hardware maintenance. Attend client sites as and when required to fulfil the...


  • Gillingham, Kent, United Kingdom Caddy Group Limited Full time

    Caddy Group are looking to speak to Service Desk Administrators for one of our expanding clients. Job Responsibilties General administration including answering calls, dealing with queries & managing multiple email mailboxes. Administration support to the FM Service Desk Team Maintaining the document Trackers, mostly using Excel Good...


  • Tonbridge & Mallin, Kent, United Kingdom Techniche Global Ltd Full time

    Techniche are working with one of the UK’s largest and well established specialist equipment rental companies. They are seeking a Service Engineer who will maintain, service and repair their range of material handling and plant equipment. You’ll have a flexible region covering and can be based across regions including Kent, Sussex and South London,...


  • Kent, United Kingdom Ashdown Group Full time

    Service Desk Team Lead - Hybrid - Belvedere, Kent Typical duties will be to manage the service desk team, ensuring workloads are evenly distributed and be a part of handling your own tickets and leading by example in management and resolution. You will also be required to evaluate team performance to ensure they are meeting service level targets and...

  • Service Desk Analyst

    2 weeks ago


    Gillingham, Kent, United Kingdom Caddy Group Limited Full time

    Caddy Group are looking to speak to Service Desk Administrators for one of our expanding clients. General administration including answering calls, dealing with queries & managing multiple email mailboxes. * Administration support to the FM Service Desk Team * Maintaining the document Trackers, mostly using Excel * Good communication skills are required...


  • Gillingham, Kent, United Kingdom Caddy Group Limited Full time

    Caddy Group are looking to speak to Service Desk Administrators for one of our expanding clients. Job Responsibilties General administration including answering calls, dealing with queries & managing multiple email mailboxes.Administration support to the FM Service Desk TeamMaintaining the document Trackers, mostly using ExcelGood communication skills are...


  • Rochester, Kent, United Kingdom Michael Taylor Search & Selection Full time

    Established 10 years ago our client have quickly become a name synonymous with delivering high quality MEP installations within the education, commercial and police sectors. They pride themselves on being a fully integrated group; combining Design, Installation and Maintenance; delivering everything in house. With traditional engineering practices, an...

  • Graduate Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Morgan Jones Recruitment Consultants Full time

    Quality Engineer Permanent We have an amazing opportunity in Aylesford for a Quality Engineer to work for one of our clients, who is a specialist manufacturer servicing the defence and aerospace industry. Supporting the Value Streams in process improvements, problem-solving and training initiatives * Perform internal Quality, Environmental and H&S...

  • Senior Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom VolkerWessels UK Ltd Full time

    Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we...


  • Rochester, Kent, United Kingdom Michael Taylor Search & Selection Full time

    Established 10 years ago our client have quickly become a name synonymous with delivering high quality MEP installations within the education, commercial and police sectors. They pride themselves on being a fully integrated group; combining Design, Installation and Maintenance; delivering everything in house. With traditional engineering practices, an...

  • Workshop Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Market 36 Full time

    Market 36 Recruitment are currently recruiting for a Workshop Engineer for our client based in Wrotham, Kent on a permanent basis. The successful candidate will provide support to a range of machinery with a primary focus on keeping machinery in peak operating condition through scheduled maintenance, repairs and inspections. Roles & Responsibilities: ·...


  • Tonbridge & Mallin, Kent, United Kingdom Bennett and Game Recruitment LTD Full time

    Junior Design Engineer required for compressor manufacturer based in Tonbridge. The successful candidate will have a degree in mechanical engineering and ideally experience with Inventor. Junior Design Engineer - Inventor Position Overview Designing compressors Working in a team of 3 existing design engineers on specifications Using Inventor Adhering to...

  • Quality Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Morgan Jones Recruitment Consultants Full time

    Quality Engineer Location - Aylesford, Kent Salary - Dependent on Experience Permanent Do you have at least 2 years of experience in a manufacturing/engineering environment? Do you have experience of FAI reporting and performing dimensional duties to support manufacturing and internal investigations? We have an amazing opportunity in Aylesford for a...


  • Tonbridge & Mallin, Kent, United Kingdom Morgan Jones Recruitment Consultants Full time

    Quality Engineer Permanent We have an amazing opportunity in Aylesford for a Quality Engineer to work for one of our clients, who is a specialist manufacturer servicing the defence and aerospace industry. Supporting the Value Streams in process improvements, problem-solving and training initiatives * Perform internal Quality, Environmental and H&S...

  • Lead Civil Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Alexander Associates Full time

    I am working closely with a leading company in the water industry who are currently expanding their design team and looking to take on Lead Civil Engineer. This will be working on a long-term contract basis and outside IR35. The Role * Responsible for delivery of Water/Wastewater projects from business planning through to design and delivery; *...

  • Site Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom VolkerWessels UK Ltd Full time

    Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group's business units we...

  • Cover Supervisor

    2 weeks ago


    Maidstone, Kent, United Kingdom Supply Desk Full time

    Cover Supervisor Are you ready to ignite sparks of curiosity and shape the educational landscape in Medway? Supply Desk is on the lookout for dynamic Cover Supervisors to enrich our esteemed team. Whether you're a seasoned professional or a fresh face in the field, this role offers an exciting chance to make a tangible impact on young minds. About Us: At...

  • Quality Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Morgan Jones Recruitment Consultants Full time

    Quality Engineer Location – Aylesford, Kent Salary – Dependent on Experience Permanent Do you have at least 2 years of experience in a manufacturing/engineering environment? Do you have experience in FAI reporting and performing dimensional duties to support manufacturing and internal investigations? We have an amazing opportunity in Aylesford for...

  • Lead Civil Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Alexander Associates Full time

    I am working closely with a leading company in the water industry who are currently expanding their design team and looking to take on Lead Civil Engineer. This will be working on a long-term contract basis and outside IR35. Responsible for delivery of Water/Wastewater projects from business planning through to design and delivery; * Preparation of...

  • Lead Civil Engineer

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Alexander Associates Full time

    I am working closely with a leading company in the water industry who are currently expanding their design team and looking to take on Lead Civil Engineer. This will be working on a long-term contract basis and outside IR35. The Role Responsible for delivery of Water/Wastewater projects from business planning through to design and delivery;Preparation of...