Operations Manager

2 weeks ago

Leeds, United Kingdom NHS West Yorkshire Integrated Care Board Full time
NHS West Yorkshire Integrated Care Board

Anexciting opportunity has arisen for an Operations Manager in the Leeds Placeof the West Yorkshire Integrated Care Board (ICB).

Thisis a new role which encompasses the project management of corporateprojects, to defined and agreed methods, alongsidemanaging a dynamic business administration team and being responsible foradapting and developing the physical and virtual infrastructure in which ourteams work.

Therole is exciting and varied and will appeal to those who enjoy supporting andleading teams as well as working as part of dynamic matrix teams.

Thesuccessful candidate will be exceptionally organised, have experience ofproviding project management expertise to complex change programmes and becomfortable working as part of a matrix team where the ability to negotiateand influence is key.

Line management experience is essential.

Whilst this is advertised as a permanent role, secondments will be considered from other NHSorganisations.

Please note: this role has previously beenadvertised and, therefore, previous applicants arenot required to reapply.

Main duties of the job

Thepostholder will provide undertake defined areas of administration and project management support andimprovement activities, as part of a matrix team. Theywill lead on the management of corporate projects, using agreed and definedprocesses and methods.

Theywill be responsible for a safe and effective working environment, ensuringthat the physical and virtual infrastructure in which our teams operate isfit for purpose and constantly adapting to the changing needs of our businessunits and matrix teams.

Thepostholder will lead and direct the work of the businessadministration team and be responsible for ensuring Directorsand Business Unit leads have access to agile, effective and responsiveadministrative support to enable them to effectively and efficiently leaddirectorates, matrix teams and business units.

About us

NHSWest Yorkshire ICB is responsible for improving population health and reducinginequalities to meet the diverse health needs of its population and is part ofthe West Yorkshire Health and Care Partnership which includes organisations,local councils, health and care providers and voluntary, community and socialenterprise organisations.

Weare passionate about creating an inclusive workplace that promotes and valuesdiversity; we see this as a strength and part of our founding mission, valuesand behaviours. We know through experience that different ideas, perspectivesand backgrounds create a stronger and more creative work environment thatdelivers patient outcomes.

Weare committed to creating the best place to work, where your contribution isvalued, your wellbeing is supported and all our colleagues can reach their fullpotential. We welcome and encourage applications from all areas of thecommunity, who meet the criteria for the role, regardless of their protectedcharacteristics.

We operatea Carer friendly working environment that is supportive and inclusive. Weactively encourage Carers to self-identify themselves and are offered a workingCarer passport.

As a MindfulEmployer we are positive and enabling towards all employees and job applicantswith a mental health condition.

We are a DisabilityConfident Employer and commit to shortlisting suitable applicants who meet theessential criteria for an interview.Please informus of any adjustments you may require.

Job responsibilities

Thepostholder will provide defined areas of administration and project supportand improvement activities, as part of a matrix team. They will lead on themanagement of corporate projects, using agreed and defined processes andmethods.

Theywill be responsible for a safe and effective working environment, ensuringthat the physical and virtual infrastructure in which our teams operate is fitfor purpose and constantly adapting to the changing needs of our businessunits and matrix teams.

Thepostholder will be responsible for ensuring Directors and Business Unit leadshave access to agile, effective and responsive administrative support toenable them to effectively and efficiently lead directorates, matrix teamsand business units.

Pleaseview Job Description for full list of duties and responsibilities.

Person Specification Skills & Behaviours
  • Skilled in a breadth of project management tools and techniques relating to project specification, planning, dependency mapping, risk management, stakeholder management, highlight and exception report
  • Skilled in delivering measurable improvement within projects.
  • Skilled in relationship management across a range of internal and external stakeholders.
  • Capable of acting as a role model and supporting the team to deliver the vision of the business unit.
  • Ability to produce timely function specific reports, analysis, presentations and papers.
  • Ability to think analytically and interpret data.
  • Ability to provide, receive, convey and present information in a clear way.
Experience
  • Experience of leading a team
  • Experience of delivering complex projects involving multiple partners spanning different sectors.
  • Knowledge and Understanding of Population Health Management, Improving Population Outcomes and Value-based Healthcare.
  • Knowledge of improvement methodologies.
  • Experience of managing risks and reporting.
  • Experience of delivering change by working within matrix teams.
  • Experience of effective relationship management.
Qualifications
  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Further knowledge of specialist areas, acquired through postgraduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
  • Recognised qualification in Programme and/or Project Management and improvement methodology or equivalent experience.
  • NEBOSH National General Certificate in Occupational Health and Safety.
Employer name

NHS West Yorkshire Integrated Care Board

Director of Organisational Effectiveness (Leeds)

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