Business Support Coordinator Dundee, Office Based Closing Date 19-05-2024
2 weeks ago
Are you passionate about providing a legendary experience for clients and colleagues in a global business?
Are you excited & motivated by working as part of a strong team where you'll be providing meeting, catering, travel, events and reception support? If the answer is YES…..then our 6 month contract Business Support Coordinator role could be your next career move. Who are Insights?Insights is a Learning and Development company which aims to change the world through the power of self-awareness. We are a global leader in providing innovative and engaging solutions for personal and organisational development. We help individuals, teams and leaders discover their unique strengths, preferences and styles. Empowering them to communicate seamlessly, collaborate effectively, and achieve peak performance. We’re looking for someone to join us on an initial 6 month contract to start immediately. You’ll be office based working 8.30am-5pm Monday to Friday at our H/O in Dundee. You’ll ideally be able to drive as you’ll be responsible for meeting rooms and catering between 2 offices. What’s the role?
As Business Support Coordinator you’ll be part of a small team where you'll support the global business covering meetings, catering, events, travel and reception. The role holds lots of variety, in person and virtual contact with colleagues all over the world and can be quite active working between the 2 offices. Day to day you’ll:
- Manage all the global travel, internal/external meetings, event bookings, reception cover and catering.
- Organise and set up catering for meetings and events held internally between our 2 Dundee offices
- Manage meeting room bookings and liaise with meeting bookers to ensure rooms are arranged as required
- Reconcile expenses and process invoices for our travel and catering partners using our Finance and purchase order systems ensuring times lines are met
- Provide administrative, diary management support and reception cover
- Screen, direct and action mail/email where appropriate, liaising with any relevant teams/person to action
- Ensure team monthly expense claims are completed via concur in a timely manner
- Receive, log, investigate and resolve customer queries in a way that builds client loyalty from efficient and effective resolution and offering a legendary customer experience every time
- Ensure all shared email in-boxes are maintained and customer enquiries are responded to within agreed timelines
- Ability to work as part of a team and demonstrate flexibility with regard to working in a continually evolving and demanding environment
- Strong commercial awareness and experience of working with varying workloads
- Experience of coordinating projects in a global business environment
- Solid and proven office administration experience with good IT skills particularly in MS Word, Outlook, Excel and PowerPoint
- Experienced at handling high volume of emails with the ability to handle enquiries by listening to and understanding the needs of customers
- Working in collaboration and inspiring a team to deliver exceptional customer experience
- Methodical and highly organised with the ability to think clearly under pressure
- Ability to take the initiative to identify issues, options and practical solutions to operational and business challenges
We’re a friendly, sociable bunch and our recently refurbished Dundee head office workspace reflects the value we place on creating the happiest, most collaborative workspace possible. Our modern and vibrant offices have been designed to provide a space where our people can feel inspired to connect with a combination of open plan working and comfy break out areas with large screen TVs and a kitchen area where free tea & coffee are always on offer. We offer a competitive salary along with the benefits listed below:
- 35 days holidays
- Discretionary Annual Bonus
- Private Medical Insurance
- Income Protection
- Pension Plan
- Health Cash Plan
- Life Assurance
- Electric Car Scheme
- Gymflex
- Employee Giving
- My Advantage – Employee Discounts
- Critical Illness cover
- Employee Assistance Programme
- Holiday Purchase Scheme
Becoming Inclusively Insights
Everyone is welcome at Insights. We want to create a world where people truly understand themselves and others, and are inspired to make a positive difference in everything they do. We’re dedicated to creating a space where you belong. Read our full Inclusivity Statement
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