Coordinator of Support Services

4 days ago

Doncaster South Yorkshire, United Kingdom CBRE Local UK Full time

Risk Coordinator / Project Support

The purpose of our Risk & Assurance Coordinator role is to support the development and delivery of the audit and assurance framework, reporting into the Quality and Audit manager (QAM) as part of the Risk and Assurance team (RA Team). The Risk & Assurance Coordinator (RAC) will play a key role in monitoring and reporting compliance in line with both CBRE, customer and legislative requirements on the BT account.

Contribute and support the QAM in the upkeep of the annual audit schedule by getting updates from the internal and external teams and reporting on progress
Support internal teams with requirements for internal and external Audit visits as required. Monitor internal and external audit findings on the account and support the account in their closure
Report on audit finding trends to the QAM to provide analysis to drive continual improvement across the account and to support in facilitating changes or improvements to current policies, processes and procedures across the account
Assist with ensuring CBRE compliance with policy and strategy across the account through helping with reviews and/or audits
Supporting with the tracking and monitoring of Business Disruption events and act as a backup for the Risk and assurance specialist
Identifying opportunities to enhance data capture and management capabilities to meet business requirements and improve accuracy of data
Support with Risk register analysis and monitoring
Producing regular detailed management information reports and analysis of findings, to outline performance in assurance and identify trends or areas for improvement to help the wider Risk and assurance management team
Engage with key stakeholders to understand business risks to develop insight and learning with the QAM
To help with communicating the updates and news from the RA team
To Support the internal comms to engage with BT Account stakeholders through the development and promotion of effective assurance communications.
Actively support, create, and help to promote Risk & Assurance initiatives and campaigns
Arrange and offer support to CBRE and Client teams in the delivery of Training support and coordination - specifically Fire and Building incident control
To assist with the training matrix as required
Act as a point of contact for risk and assurance team for the BT account
Collaborate with wider Risk & Assurance Team to ensure we are meeting regulatory, ISO and account requirements
Supporting the Risk Director and management team with general admin tasks
Intermediate understanding of MS office suite of programs
Asbestos Awareness
Understanding of risk management and controls
Good knowledge of MS SharePoint / Power Automate / Power BI / MSForms (Desirable)
Project management experience (Desirable)

To build a world-class business through exceptional service and exceptional people

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