![Envoy Inc.](https://media.trabajo.org/img/noimg.jpg)
Solutions Engineer
3 months ago
Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.
With Envoy’s intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.
Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoy’s platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoy’s integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.
The Solutions Engineering team at Envoy lives within the Customer Success organization but touches every team (sales, product, engineering, finance, etc). Each day is different and involves assisting account executives with the pre-sales process, security questions, QA’ing some experimental functionality, or jumping on a call to both triage and solve a customer issue. The Solutions Engineering team is multifaceted at Envoy and includes elements of sales engineering, API development, support escalations, and world-class enterprise customer support. This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our London, UK office.
Align with the Sales team (Channel, Mid-Market, and Enterprise segments) to assist in all aspects of the pre-sales process, such as technical demos, security reviews/questionnaires, and discussions around technical requirements while setting realistic expectations with prospects and customers. This is typically a co-lead Sales effort in the upmarket segments.
Align with the Customer Success team to assist in all aspects of the post-sales process, such as technical demos for new features, security reviews/questionnaires, technical troubleshooting, and discussions around technical requirements while setting realistic expectations with customers.
Willing to travel to Customer or Partner engagements on a per-request basis (~%
Work closely with a customer’s information technology, security, and legal teams to maintain compliance and user security standards.
Be the liaison between customer-facing and Product, Engineering, and Design teams. You will be the voice of the customer during product roadmap meetings, ensuring that company goals are aligned with customer needs and that implementation is executed with the best interest of the customers in mind.
Hunt down answers within data tools and logs to uncover sneaky product bugs.
Advocate for Envoy’s customers and provide critical feedback to product and engineering teams to greatly influence the direction of our products.
This includes understanding our API capabilities to help the customer and/or partner begin their development.
4+ years in Solutions Engineering, Customer Engineering, or Partner Engineering roles; alternatively 5+ years in a Technical Account Management or Sales Engineering role
~ Intermediate SQL skills and can easily investigate issues through data.
~ You know how the internet works (i.e. The ability to write simple Ruby and/or Python scripts to solve day-to-day issues.
You have a hybrid of functional and technical skills that emphasize your problem-solving strategies and attention to detail.
Comfortable communicating with high-level (IT directors, legal teams, and facilities managers) and can have heart-to-heart conversations with software developers.
A self-starter who enjoys owning projects end-to-end. As Envoy becomes commonplace around the world, the data we store will be more and more valuable. Interested in educating others and helping your team grow together.
You can learn Ruby on Rails Active Record Query Interface
~ Understanding of SAML (Security Assertion Markup Language) and Active Directory. Experience installing/configuring IT infrastructure (e.g. switches, routers, VOIP, wireless).
~ Experience with badge/ID printers, physical security, and digital security cameras.
~ An inclusive community where you feel welcomed and cared for as a person
The ability to make an immediate impact in helping customers create a great workplace experience
Support for your personal and professional growth
Envoy's compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in the London, England area , our expected cash compensation for this role is OTE . If you have any questions related to compensation, please contact Recruiting after you apply.
#LI-Hybrid
Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.
This is not a remote position. Are you open to a hybrid work environment where your presence in the office will be required 3 days a week? (If your answer is “no”, we appreciate your interest, but we are only looking for hybrid at this time.) *
--
For government reporting purposes, we ask candidates to respond to the below self-identification survey.As set forth in Envoy’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
Voluntary Self-Identification of Disability
For government reporting purposes, we ask candidates to respond to the below self-identification survey.As set forth in Envoy’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
Veteran Status Please select Veteran Status Voluntary Self-Identification of Disability
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. If you want to learn more about the law or this form, visit the U.Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at .
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Diabetes
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Disability Status Please select Disability Status PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#
We have other current jobs related to this field that you can find below
-
Infrastructure Solutions Engineer
2 weeks ago
London, United Kingdom Electus Recruitment Solutions Limited Full timeInfrastructure Solutions EngineerUp to £60,000 DOELondon, WestminsterWe are a world-leading Design, Engineering, and Project Management organization with a rich history dating back to 1911. Our mission is to create sustainable solutions that connect people, data, and technology to transform the worlds infrastructure and energy systems. Join us in...
-
Solution Architect
1 week ago
London, United Kingdom Christy Media Solutions Full timeJob title:Solution ArchitectJob type:Permanent / FTCEmp type:Full-timeSalary type:AnnualSalary from:GBP 60,000.00Salary to:GBP 75,000.00Location:London, UKJob published:07/08/2024Job ID:39021Job DescriptionSolutions Architect - Broadcast DesignJoin an innovative team as a Solutions Architect, designing cutting-edge media technology solutions to meet diverse...
-
Solution Architect
1 week ago
London, United Kingdom Christy Media Solutions Full timeJob title:Solution ArchitectJob type:Permanent / FTCEmp type:Full-timeSalary type:AnnualSalary from:GBP 60,000.00Salary to:GBP 75,000.00Location:London, UKJob published:07/08/2024Job ID:39021Job DescriptionSolutions Architect - Broadcast DesignJoin an innovative team as a Solutions Architect, designing cutting-edge media technology solutions to meet diverse...
-
Solutions Engineer
2 months ago
London, United Kingdom JFrog Full timeSolutions Engineer London, UK | Solutions Engineering Share position *Residency in London area is required.At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re...
-
Parameta Solutions
3 months ago
London, United Kingdom Parameta Solutions Full timeThe TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data...
-
Parameta Solutions
2 months ago
London, UK, United Kingdom Parameta Solutions Full timeThe TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data...
-
Parameta Solutions
3 months ago
London, United Kingdom Parameta Solutions Full timeThe TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data...
-
Solutions Engineer
2 months ago
London, Greater London, United Kingdom Arrow Electronics Full timePosition:Solutions EngineerJob Description:Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology...
-
Solution Engineer
2 weeks ago
London, United Kingdom McGregor Boyall Full timeSolution Engineer, Developer, Java, Python, Kubernetes, OpenShift, Docker, EKS, control background, risk control, data control, processing controlSolution Engineer/Developer6-month contract, £550-600/day inside IR35London, 3 days a week onsite A leading financial institution is looking for a EUC Developer to join the team to:Design and implement automated,...
-
Solutions Engineer
3 months ago
London, United Kingdom Digital Turbine Full timeSolutions Engineer London, United KingdomAMER – Monetization & Exchange /Regular /HybridAt Digital Turbine , we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads...
-
Solution Lead
3 months ago
London - CLT, United Kingdom Cognizant Technology Solutions Full timeCognizant are recruiting for a Solution Lead who is responsible for developing and delivering end to end IT solutions for our defence and intelligence markets. Working alongside our Client Partner and Programme Director, the Architect as the visible technical leader for the department who develops and maintains an expert level of understanding of the...
-
Solutions Engineer
2 weeks ago
London, United Kingdom Understanding Recruitment Full timeSenior Solutions Engineer - Social MediaBase salary: Up to £150,000 per annum + RSU's + 25% bonusLocation: Farringdon, LondonAs the Software Developer, you will spend 50% of your time coding and the other 50% of your time managing relationships with client side of engineering teams and driving a joint engineering roadmap. You will work with sales partners...
-
Solutions Engineer
1 week ago
London, United Kingdom Understanding Recruitment Full timeSolutions Engineer - AdvertisingBase salary: Up to £115,000 per annum + RSU's + 25% bonusLocation: Farringdon, LondonAs the Software Developer, you will spend 50% of your time coding and the other 50% of your time managing relationships with client side of engineering teams and driving a joint engineering roadmap. You will work with sales partners to...
-
Solutions Engineer
2 weeks ago
London, United Kingdom Understanding Recruitment Full timeSolutions Engineer - AdTechBase salary: Up to £115,000 per annum + RSU's + 25% bonusLocation: Farringdon, LondonAs the Software Developer, you will spend 50% of your time coding and the other 50% of your time managing relationships with client side of engineering teams and driving a joint engineering roadmap. You will work with sales partners to identify...
-
Solution Lead
3 months ago
London, United Kingdom Axiom Software Solutions Full time**Job Description**: Job Title : Solution Lead Job Type : Contract, UK Job Location : London, UK Mandatory Skills : Transformation Engineering - 15- 20+ years of deeptechnical expertise in Application Services (AppEngineering, Cloud, DevOps, Engg., Automation etc..) - Experience inbuilding/driving large enterprise systems with a deep understanding ofthe...
-
Solutions Engineer
3 weeks ago
London, United Kingdom DigitalGenius Full timeCompany:DigitalGenius is a venture-backed artificial intelligence company delivering practical applications of AI, APIs, Automation, and Analytics to some of the largest and fastest growing customer service operations in the world. We’re a dedicated team of conscientious and hard working young professionals committed to driving CX Excellence in E-Commerce....
-
Solutions Engineer
3 months ago
London, United Kingdom Choco Full timeTo solve one of the largest problems of our generation we need to get the world’s best talent. We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the...
-
MSi Solutions Architect
2 weeks ago
London, United Kingdom Technical Global Solutions Full timeMSi Solutions ArchitectJob Type: Full-timePosition OverviewAs a Building Controls Solutions Specialist, you will be at the forefront of designing and implementing cutting-edge integrated solutions for large commercial projects. Your role will involve overseeing the integration of Building Systems and Smart Building Solutions across various technologies and...
-
Solutions Engineer
6 days ago
London, United Kingdom Understanding Recruitment Full timeSolutions Engineer - AdvertisingTake the next step in your career now, scroll down to read the full role description and make your application.Base salary: Up to £115,000 per annum + RSU's + 25% bonusLocation: Farringdon, LondonAs the Software Developer, you will spend 50% of your time coding and the other 50% of your time managing relationships with client...
-
Solutions Engineer
2 weeks ago
London, United Kingdom Understanding Recruitment Full timeSolutions Engineer - AdTechTake the next step in your career now, scroll down to read the full role description and make your application.Base salary: Up to £115,000 per annum + RSU's + 25% bonusLocation: Farringdon, LondonAs the Software Developer, you will spend 50% of your time coding and the other 50% of your time managing relationships with client side...