Facilities Management Contract Co-Ordinator

3 weeks ago

Daventry Northamptonshire, United Kingdom Robertson Group Full time

We see more than service. 
Helpdesk & Facilities Management Coordinator
Location: Danetre Hospital, Daventry
Contract type: Full- time, permanent.
75 hours per week, Monday to Friday
At Robertson Facilities Management, we see them our way. Driven enough to deliver the very best service to everyone we work with. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Helpdesk & Facilities Coordinator, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.
In your new role, you will support the Hard Services Manager where required with client relations and subcontractor management, with a motivation to continuously improve core aspects of the operation and quality of service. You will produce reports on performance, support the contract with jeopardy management, produce client reports with clear review of the commercial mitigation on reactive tasks.
Assist the Senior Contract Manager with budgeting and the development of contract specific budgets on an annual basis, ensuring that efficiencies are identified with a view to maintaining and improving margins.
Management of Helpdesk reactive task volumes, with focused support for site teams where required.
Ensuring detailed communications liaising with contractors for PPM and reactive works. Support with regional administrative tasks as and when required by the Regional Operations Manager and or Regional Support Manager, including but not limited to data cleanse activities, compliance documentation reviews and internal audits.
You will have previous experience in an administrative role, ideally within a Facilities Management of Helpdesk / Scheduler type position. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.
We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.
In return, we offer a wide range of rewards and benefits, including 33 days annual leave. You’ll also be able to make the most of a range of brilliant extras such as Health & Wellbeing and Life Management Support for you and your family. 
When it comes to diversity and inclusion, we’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve.

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