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Commercial Property Claims Handler

3 months ago

StokeonTrent Staffordshire, United Kingdom Davies Full time

Claims Handler
Location: Location: Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow/Stoke/Leeds or Liverpool.
Full-time Monday-Friday, 35 hours per week

Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients.

This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.

A Glimpse into Your Daily Responsibilities:

Liaison: Communicate with insurers, policyholders, and brokers.
Investigation: Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
Evidence Gathering: Obtain all relevant evidence and documentation.
Resolution: Determine appropriate actions to resolve each case.
Reporting: Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
Negotiation: Negotiate settlements within agreed authority limits.
Professional Correspondence: Maintain proactive communication with all parties involved.
Adherence to Procedures: Handle cases according to documented procedures and client requirements.
Reserve Management: Regularly review and maintain proper reserves.
Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs.

Skills and Expertise:

Essential:
Proficiency in managing Claims from cradle to grave.
Experience managing Property Claims.
Understanding of Civil Procedure Rules and the Claims Portal.
Commitment to delivering outstanding customer service.
Collaborative team player.
Management of personal caseload.
Demonstrated adaptability and versatility.

Desirable:
Experience with the investigation of Liability Claims.
Knowledge of how to value injury claims.
Familiarity with reserving strategies.
Exceptional communication abilities across various levels

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