Senior ICT Infrastructure Specialist

4 weeks ago


Hammersmith Greater London, United Kingdom StudentUniverse Full time

Brand
Brand: Full time, Hybrid, Part time
Categories: Leisure Travel & Retail

This is inclusive of acting as a point of escalation for the IT Support Team, assisting with various business projects including the deployment of new tools/services, and delivering new technologies, upgrades, and solutions.
Acting as the point of escalation for the IT Support team for 2 nd /3 rd line issues
Assisting with the ongoing development and maintenance of IT guides and documentation
Assisting the Head of Business Technology with various projects, including the deployment of new tools/services and producing in-house documentation
Assisting and setting up our offices and remote sites as required
Proving critical support and guidance to the IT Support team with issues that require further assistance
You will have significant experience in a network administration or infrastructure role coupled with a background in IT support and ideally exposure to cloud networking. However, these are not essential on their own, as the key ingredients we are looking for are service-orientation, strong communication skills with the ability to impart technical information to non-technical individuals, a knack for problem-solving and troubleshooting, and a genuine passion for IT infrastructure and IT system management. It would also help if you had a strong understanding and exposure to the following business technologies:
~0365, SQL Server, Microsot Azure, Active Directory / Azure Active Directory & Group Policy, Intune, Microsoft Exchange, Microsoft Sharepoint, Azure Web Application Firewall, Azure networking, Cisco Products, Security tools such as Mimecast, Tenable, Trellix and Windows Defender, as well as automating tasks through PowerShell, and Microsoft Power Automate

We constantly seek opportunities to make travel memorable and sustainable. We aim to find someone who would be office based in our London, Hammersmith office.
We offer very competitive salaries and a great benefits package including the following:
~23 days annual leave plus bank holidays, rising by 1 day with each year of service (max 30)
~ Contributory pension scheme
~ 'Cycle to work' scheme
~ Subsidised private healthcare
~ Company loyalty scheme (Travel Fund)
~ Travel insurance
~ Social events
~



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