Lending Specialist
3 weeks ago
Lending Operations Team Leader
Location: Hybrid working in Central Birmingham.
Salary: £37,000
Are you ready to lead and inspire in a fast-paced, growing financial services environment?
An exciting opportunity has arisen for a Lending Operations Team Leader to support the Head of Operations in building and managing a high-performing Lending Operations team. This role is perfect for someone who thrives on leading teams, driving excellence, and shaping the future of lending processes.
The Opportunity
As a Lending Operations Team Leader, you’ll guide a team of Lending Support Officers, ensuring the seamless and efficient handling of lending applications from start to finish. This is a chance to work at the heart of lending operations, engaging with brokers, solicitors, and internal stakeholders to deliver exceptional service and outcomes.
You’ll also play a pivotal role in improving processes, developing your team, and helping to shape an industry-leading proposition within an ambitious organisation.
What Makes This Role Exciting
- Leadership with Impact : Manage and inspire a team to achieve exceptional service and compliance standards.
- Dynamic Environment : Tackle diverse challenges in a fast-growing business while collaborating with internal teams and external partners.
- Hybrid Flexibility : Enjoy the best of both worlds with hybrid working opportunities.
- Growth Opportunities : Advance your career with ongoing professional development and the chance to gain qualifications like CeMap.
Key Responsibilities
- Lead the team to process lending applications with efficiency, accuracy, and compliance, from initial application through to completion.
- Work closely with brokers, solicitors, and valuation teams to ensure smooth application management and exceptional customer outcomes.
- Resolve escalations, investigate complex cases, and deliver solutions with professionalism.
- Identify and implement improvements to processes, driving efficiency and quality.
- Develop and motivate your team through coaching, training, and performance management.
- Collaborate across departments to support organizational growth and success.
What You’ll Bring
- At least 2 years’ experience in lending operations, with strong leadership and team-building skills.
- A solid understanding of retail lending processes, particularly for owner-occupier and Buy-To-Let mortgages.
- Excellent communication, problem-solving, and organisational skills.
- The ability to adapt in a fast-paced, evolving environment while maintaining high standards of service and compliance.
Why Apply?
This is more than a role—it’s a chance to make your mark in a dynamic organization, drive meaningful change, and lead a talented team in delivering exceptional results. If you’re ready to take your career to the next level, apply now and step into an exciting future
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