Service Manager

4 weeks ago

Edinburgh, United Kingdom Arnold Clark Full time

Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch.

Hours

Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours.

About the role

As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making sure both the retail area and workshop are maintained to the highest standards.

As well as managing and coaching staff, setting goals and objectives, and making sure youre compliant with policies and procedures, youll ensure the daily smooth running of your department and drive it to even greater success. This role would suit an experienced automotive manager with lots of fantastic ideas and a proactive, positive attitude.

Day-to-day duties

  • Managing a service team of technicians, advisors and support staff, and making sure productivity and efficiency targets are achieved.
  • Making sure all the servicing work that takes place in your branch is carried out correctly, competently and on time.
  • Delivering excellent customer service at all times, resolving any issues quickly and to the satisfaction of the customer.
  • Ensuring we always remain compliant with company, DVSA, manufacturer and health and safety policies.
  • Reviewing and analysing department KPI and financial reports, and motivating staff to exceed objectives.

Essential skills

  • Previous experience in a similar role.
  • Strong communication and influencing skills.
  • A passion for delivering great customer service.
  • High levels of literacy and numeracy.
  • Leadership skills and the ability to motivate your team to achieve success.
  • Good organisational and IT skills.
  • High levels of accuracy and attention to detail.
  • The ability to stay calm under pressure.
  • An understanding of how to identify and maximise sales opportunities, remaining honest, ethical and compliant at all times.
  • A full clean driving licence held for a minimum of one year.

Nice to have (but not essential)

  • An understanding of modern motor vehicle technology.

In return for your skills and experience, youll receive a competitive salary and bonus scheme, access to a company car and extensive training on company internal systems. You will also enjoy one of the best employee benefits packages in the automotive industry, including private healthcare, life assurance and generous employee discounts.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.

JBRP1_UKTJ

  • Prisoner Services Assistants

    1 month ago

    Edinburgh, United Kingdom Scottish Prison Service Full time

    1- The post holder will provide an effective and efficient shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment. They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas. The post holder may be required to cover...

  • A2/AO Customer Service Agent

    1 week ago

    Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.��Inclusive and diverse teams are...

  • Management Accountant

    3 days ago

    Edinburgh, United Kingdom Scottish Prison Service Full time

    The Scottish Prison Service (SPS) is an Agency of the Scottish Government, working in partnership with organisations in the public, private and voluntary sectors to deliver safe and secure custodial services that empower offenders to take responsibility and to fulfil their potential. We employ over people in a diverse range of professions across our 13...

  • Payroll, Pensions and Relocations Manager

    3 days ago

    Edinburgh, United Kingdom Scottish Prison Service Full time

    The Scottish Prison Service (SPS) is an Agency of the Scottish Government, working in partnership with organisations in the public, private and voluntary sectors to deliver safe and secure custodial services that empower offenders to take responsibility and to fulfil their potential. We employ over people in a diverse range of professions across our 13...

  • Maintenance Manager

    13 hours ago

    Edinburgh, United Kingdom Scottish Prison Service Full time

    Job Purpose 1 An exciting opportunity has arisen within HMP Edinburgh as we recruit for a Maintenance Manager to join the Estates Team. The Maintenance Manager is responsible for managing a team of technical managers to maintain the prison estate. Your role is to set priorities for your team, mange appropriate resources to complete the scheduled...

  • HR Management Information Administrator

    1 week ago

    Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Analytics and Management Information (MI) team sit within the Human Resources division at COPFS. Our team are responsible for accurately developing, maintaining and analysing reports that provide insights on staffing profiles and absence levels to business managers, financial business partners and senior leaders across the service. These...

  • Service Manager

    1 month ago

    Edinburgh, United Kingdom CareerBliss Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. HoursFull time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours.About the roleAs a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent...

  • Service Manager

    2 weeks ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently...

  • Service Manager

    4 weeks ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. HoursFull time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours.About the roleAs a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent...

  • Service Manager

    4 weeks ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. HoursFull time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours.About the roleAs a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent...

  • Service Manager

    3 weeks ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening...

  • Service Manager

    3 weeks ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening...

  • Service Manager

    6 days ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.HoursFull time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening...

  • Service Manager

    6 days ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.HoursFull time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening...

  • Service Manager

    3 weeks ago

    Edinburgh, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.HoursFull time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening...

  • Service Manager

    2 weeks ago

    Edinburgh, United Kingdom Arnold Clark Group Full time

    We’re looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. Hours Full time, Monday – Friday 8am – 5:30pm (30 minutes lunch). Alternate Saturday shift, depending on branch opening hours. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering...

  • Service Manager

    4 weeks ago

    Edinburgh, United Kingdom Macdonald McEwan Ltd Full time

    Our client provides care at home and outreach services for families who have a child or young person with a complex needs who has suffered with trauma in their life. We support community connections for families and work with partner agencies to ensure thefamily’s needs are met. As Service Manager you will lead, manage, and develop services in line with...

  • IT Service Management Lead

    4 weeks ago

    Edinburgh, United Kingdom AEGON Full time

    Description Permanent Location: Edinburgh, UK Closing date: Monday 13th November 2023 Who we are: Global Technology Services (GTS) provides IT infrastructure and application support services to the Aegon businesses. GTS is responsible for the provision, support and ongoing maintenance of IT operating platforms, applications, and...

  • Service Management Consultant

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: We are seeking a highly skilled and experienced Service Management Consultant to join our client's dynamic team based in Edinburgh. This is a fantastic opportunity to contribute to the improvement and optimization of ITIL/Service Management processes within a reputable organization. **Job Title**:Service Management...

  • Integrated Case Management/risk Management Admin

    1 month ago

    Edinburgh, United Kingdom Scottish Prison Service Full time

    The post holder will support the organisation of case conferences with internal and external agencies, prepare all relevant case conference documentation, take minutes of case conferences and undertake file updating in various formats. The post holder will also provide administrative support to the weekly Risk Management Team (RMT) meetings by taking the...