Technical Specialist Windows, SCCM

4 weeks ago


United Kingdom WestSpring IT Ltd Full time

We’re WestSpring IT, a fast-growing Managed IT provider. We deliver IT support and services with a difference, enabling our clients to succeed whilst building long-lasting relationships – and having fun along the way.
Our team are the beating heart of the business, and our vibrant modern offices provide an environment that allows everyone to thrive and flourish. Building great relationships with our amazing clients is paramount This role offers an exciting opportunity for someone to join our growing team within a service-led company that uses cutting edge modern technology. Working closely with our Service Delivery Manager, this highly dynamic role will give you the opportunity to get involved with a range of tasks, meaning each day is different. Diagnostics of support cases with the help and support of the rest of the team.
The proactive maintenance of client networks using our proactive support tools.
Managing new workstation builds and user setups.
Engaging in the technical projects, including meeting clients and delivering onsite time with the team.
Working with the team to implement policy and procedure.
Helping train and develop junior team members.
A minimum of 3 years’ experience in 1st/2nd line support.
Office 365 administration & troubleshooting skills
Network & Firewall knowledge and troubleshooting.
Windows server administration.
Knowledge of virtualisation software and cloud services such as Azure and AWS would be beneficial.
25 days holiday allowance + bank holidays
~ Career development – there’s no limit to our teams’ development. Lunch on WestSpring every Friday, free breakfast every day, office pick-a-mix and drinks fridge freely available for whole team
~ Breakout room complete with TV, games consoles, dartboard, pool table AND table tennis
~ Each year for Christmas the team are treated to an all-expenses paid trip away to celebrate their hard work throughout the year
~ Training - We invest heavily in our team and give everyone the opportunity to do external training to further their career as well as providing regular in-house development. Employee Welfare Scheme – all our team and their dependants have access to free mental health and wellbeing solutions 24/7, including coaching, therapy and legal advice.
~ Great work life balance - we are understanding and accommodating to peoples’ personal needs and home-life and encourage staff to not work beyond their contractual hours. No job is worth missing out on your child’s sports day.
~ Referral Scheme – Employee & Client Referral program.

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