Commercial Manager

JOIN HexClad | We're HexClad — the hybrid cookware brand changing the game in kitchens around the world. From bootstrap beginnings to Gordon Ramsay's stamp of approval, we've grown into a pre-IPO, omnichannel powerhouse disrupting the outdated cookware space. We believe food is at the heart of every meaningful moment, and we design products that elevate that experience — whether you're a home cook or a professional chef. We've cultivated a powerhouse team and believe you might have the necessary skill set to join our revolution. If you're passionate about building a consumer brand that goes beyond the transaction, this is your sign to apply. YES, CHEF | The Commercial Manager, United Kingdom drives HexClad's online revenue growth across COUNTRY websites and Amazon channels. This role owns assortment, pricing, promotions, and P&L performance, developing strategies to optimize conversion, AOV, LTV, and MER. They identify and negotiate new partnerships and channels to expand HexClad's market presence. Working cross-functionally with the EMEA Growth Hub and US teams, they ensure cohesive customer communication and brand consistency. This leader combines data-driven insights with commercial acumen to deliver profitable, customer-centric growth. Location | London, England Time Zone Expectations | GMT Details | Full Time- Exempt Reporting to | Country Manager, UK+I TASTE SUCCESS | As HexClad expands into new global markets, we're looking for a commercially-minded leader to own and drive growth from the ground up. As Commercial Manager, you'll be responsible for building sales strategies, developing key partnerships, and ensuring our product, pricing, and operations are set up for success. You'll work across business development, negotiations, and financial performance- aligning internal teams and external partners to hit ambitious targets. This role is ideal for someone who thrives on taking ownership, moving fast, and delivering measurable impact in new and evolving markets. The Commercial Manager will shape the market sales strategy, build key local partnerships, and align teams to deliver strong business results. This role is perfect for an e-commerce expert, someone who takes ownership, understands the brand, moves fast, and delivers measurable impact in our markets. Sales: Building and leading sales strategies, managing key partners, defining and managing measures to ensure revenue growth. Managing assortment, pricing, and supply. Driving top-line net revenue for HexClad with a key focus on EU / UK Websites and Amazon. Core KPIs: Conversion, AOV, LTV, MER Lead Price & Promotions requirements and supply to hit sell-thru requirements Brand and Category analysis to propose the most powerful promotions and commercial "events" Develop new revenue stream strategies to optimise the website and amazon in line with growth KPIs Owner of assortment and business requirements of visual merchandising of the sites, from product detail pages to developing engaging content to drive SEO, via successful cross-functional collaboration with the marketing team working collaboratively with the EMEA Growth Hub and US central teams. Ensure consistent and co-synched Customer communications on the website and through strategic channels, by collaborating with Digital Touchpoint leads within the EMEA Growth Hub. Business Development: Identifying new opportunities, partnerships, and channels; negotiating deals to fuel growth. Own and manage platforms, incl. maintenance of existing and future new revenue streams etc. e.g. Amazon with the EMEA Hub. Open new strategic channels and B2B partnerships Make HexClad websites and platforms famous with our partners at being the best in class for eCommerce Positively impact and influence internal stakeholders and external partners Negotiating agreements and contracts with customers, suppliers, or partners are commercially sound and reduce risk. Financial Performance: Monitoring budgets, pricing, margins, and forecasts to keep projects or products profitable. Own relevant GL and channel P&L with Country Manager oversight. Work with finance and demand planning for budgets, forecasts and best estimate landings. Unlock Customer Insight, Marketing Insight, Business Insight and share business requirements with growth team to optimise of activations Provide expertise on current eCommerce industry best practice to drive margin-efficient growth Cross-Functional Coordination: Aligning sales, marketing, operations, and finance teams behind commercial goals. Ensure consistent and co-synched Customer communications Work closely Team members to unlock insights across customer, marketing, and business functions Think like a customer, all the time, every day (customer-centric alignment across functions) Keep up to date with eCommerce & CRO / Trading best practice through training and research (to share learnings cross-functionally) Requirements A proactive digital native, with experience managing / leading digital retail / eCommerce; a 'natural shopkeeper'; fixated on delivering your promise to the customer. 5–7 years experience in commercial roles, business development, sales, or general management Proven experience launching or scaling brands in new geographies or channels. Working knowledge of new revenue streams, such as upsell/cross sell techniques/subscription. Strategically minded and understanding of marketing strategies: Acquisition, Retention (loyalty, churn rates), Community Management all data driven. Strong negotiation and relationship management skills. Can-do attitude, Hands-On, doer and entrepreneurial mindset combined with strong analytical skills. Highly analytical and comfortable using data to make decisions. Excellent communicator, collaborator, and project manager. Result-oriented temperament. Influencing skill, natural leadership to inspire and impact organization positively. Commercially minded with a deep understanding of revenue growth levers, P&L management, and pricing strategy. Experience in consumer products, eCommerce, or premium/lifestyle brands is a plus. Ability to travel as needed for market visits, partner meetings, or launches. German and English fluent. Love of food and cooking Cooking skills and/or experience in the culinary industry are a plus. SHARED MEALS | The role is great, and there's more in it for you Compensation | Exact compensation may vary based on skills, experience, and location. Bonus | Annual bonus potential Time Off | A country specific approach to your time off Cookware | Upgrade your home with employee perks Seniority Level Mid-Senior level Industry Manufacturing Marketing Services Consumer Services Employment Type Full-time Job Functions Management Marketing Advertising Skills Not specified