Desktop IT Support Analyst
2 weeks ago
Desktop IT Support Analyst
Liverpool
£28,460
35 hours per week between 9am and 5pm,
Our client is a hugely well established charitable organisation who operate in the health sector.
They are looking for a desktop support analyst to join their IT services team. This team provides support for all the organisation’s services and users.
You will be handling incidents and service requests using the incident reporting and request fulfilment processes. You will provide excellent customer services using your strong working knowledge of IT service operation, transition and continual service improvement.
- professional experience in an IT support role
- and deploying patch packages via Microsoft SCCM
- and supporting both Microsoft Windows and Apple Mac OS
- and supporting Microsoft Teams
Desirable
- qualification; ITIL Foundation, CompTIA A+, Microsoft Certified Professional
- working in a membership, professional body organization
GREAT BENEFITS PACKAGE INCLUDED
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