Relationship Manager

1 month ago

London, United Kingdom C. Hoare & Co. Full time

Purpose of the role:

The role will consist of business development (building relationships with professional intermediaries and prospective and existing customers) as well as managing a portfolio of customers, with responsibility for their banking needs.

A fundamental requirement of this role is that it is a regulated activity and in scope of the Certification Regime. It is therefore subject to the Conduct Rules set by the FCA/PRA. You are required to familiarise yourself with, and comply with, the Conduct Rules and their successors and complete such ongoing training and competence requirements as required by the FCA/PRA and the bank from time to time. This includes passing an annual fitness and propriety assessment.

The value you will add to our customers:

Ensuring that our services and the customer outcomes achieved are managed within regulation, process and both protects the Bank and customers to ensure CHC meet regulatory needs. Act as the point of reference to stakeholders across the Bank. The role represents the view of the team from the risk and customer lens understanding and adapting anything that would impact the professionalism and experience our customers received.

Role Responsibilities

Provide leadership and direction to one or more Assistant Relationship Manager(s).

· Develop and maintain a small number of strong sector intermediary relationships, generating a material business flow.

· Ensure service excellence.

· Protect the bank by implementing an effective control environment.

· Deliver agreed performance metrics.

· Self-develop to build sector expertise, remain current and increase personal effectiveness

A fundamental requirement of this role is that it is a regulated activity and in scope of the Certification Regime. It is therefore subject to the Conduct Rules set by the FCA/PRA and such ongoing training and competence requirements as required by the FCA/PRA and the bank from time to time. This includes passing an annual fitness and propriety assessment.

What you will bring to the role:

· Proactive self-starter, possessing entrepreneurial flair, with a desire to constantly develop.

· Able to work individually as well as in a close team.

· Able to work flexibly, subject to the demands of business development.

· Able to understand the values and ethos of the bank and act as an effective ambassador of the C. Hoare & Co. brand.

· Able to develop effective relationships internally with all departments of the bank, and to communicate well with internal stakeholders regarding progress and any challenges.

· Highly articulate, with a good command of English (both verbal and written), with excellent communication and presentation skills.

· Able to balance the demands of business development and the management of existing customer relationships.

· Excellent numeracy skills.

Necessary experience or qualifications:

· A proven track record of successful relationship management or looking to progress to a relationship manager from within the Bank.

· A working knowledge of macro economics, UK financial markets and associated products.

· Strong credit skills; able to manage routine lending propositions.

· Ability to generate new business through networking and customer management.

· Has gravitas; credible as a supervisor and a bank ambassador.

· Strong EQ. Can develop functional and productive business relationships.

· Tenacious and capable in finding excellent solutions to financial challenges.

· Effective in control and oversight.

· Self-motivated and committed to personal and subordinate development.

This role is captured under the Certification Regime and is subject to:

· Ongoing fitness & propriety requirements as set out by the FCA and PRA and as required by the bank under the relevant policies as they may stand from time to time

· Training and competency requirements as set out by the FCA, PRA and the Bank including the completion and evidencing of appropriate hours of relevant CPD.

· Ideally educated to degree standard with ACIB/BSc in Financial Services or equivalent.

· A minimum of 2 A levels grades A-C or equivalent qualification.

· CeMAP qualification and a desire to undertake other relevant professional qualifications are essential.

· Obtain and maintain an Individual Certificate of Fitness and Propriety that will be issued by the bank annually. The bank will set such conditions as may be required by the PRA/FCA or market/best practice for the award of a Certificate of Fitness from time to time.

  • 28 DAYS OF HOLIDAY (Work Level 2)
  • 20% NON-CONTRIBUTORY C.HOARE & CO. GROUP PENSION PLAN (CHIPP)
  • GROUP LIFE ASSURANCE
  • GROUP INCOME PROTECTION
  • SEASON TICKET LOANS
  • PRIVATE MEDICAL INSURANCE
  • SUBSIDISED STAFF DINING ROOM
  • CHARITABLE DONATIONS/ GIVE AS YOU EARN
  • EYE CARE
  • FLEXIBLE BENEFITS
  • ADDITIONAL ANNUAL LEAVE
  • COMPUTER PRODUCTS
  • CHARITY DAYS
  • CRITICAL ILLNESS AND CRITICAL ILLNESS SPOUSE/PARTNER
  • CYCLE TO WORK
  • DENTAL INSURANCE
  • PERSONAL ACCIDENT INSURANCE
  • TRAVEL INSURANCE
  • VEHICLE BREAKDOWN COVER
  • GYM MEMBERSHIP/RETAIL DISCOUNTS
  • WORKPLACE NURSERIES
  • ELDERCARE SCHEME

Supporting Your Recruitment Experience

If you have a disability, health condition or are neuro-diverse and may benefit from some adjustments and support during the recruitment experience, then just ask – we don’t want our hiring process to be a barrier for you.

Finally, please note that no candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to hear more about you

#J-18808-Ljbffr

  • Crisis Management

    1 day ago

    London, Greater London, United Kingdom Defence Relationship Management Full time

    Applications are invited for a Full-Time Assistant Director Communications at Defence Relationship Management (DRM) and the Council of Reserve Forces' & Cadets' Association (CRFCA). The post is based in Holderness House, London EC2A 4EY. This is an exciting time to be joining the Communications team at Defence Relationship Management (DRM). Reporting to the...

  • Relationship Manager

    2 months ago

    London, United Kingdom Clearwater People Solutions Full time

    Are you a Relationship Manager looking for a fresh challenge…Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships with new and existing...

  • Relationship Manager

    21 hours ago

    London, Greater London, United Kingdom JJ SEARCH LIMITED Full time

    The Company: Our client is a highly credible boutique Wealth Management company with an entrepreneurial philosophy. This role is based in BERMUDA longer term, with the first 6 months training being in London. This is an exciting opportunity for an ambitious young professional who will spend 6 months training in London before moving to Bermuda full time as a...

  • Relationship Manager

    2 weeks ago

    London, United Kingdom PB Recruitment Consultants Ltd Full time

    **A market leading, award winning and highly successful, multi-office **Bridging and Commercial Finance based in London, currently requires a Relationship Manager, due to the company’s success and expansion. a superb and exciting career opportunity, with a great, friendly team in a very modern working environment.** **A competitive package is being...

  • Relationship Manager

    2 weeks ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Job Description Are you a Relationship Manager looking for a fresh challenge… Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships...

  • Relationship Manager

    1 month ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Job Description Are you a Relationship Manager looking for a fresh challenge… Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships...

  • Relationship Manager

    3 weeks ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Job Description Are you a Relationship Manager looking for a fresh challenge… Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships...

  • Relationship Manager

    2 weeks ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Job Description Are you a Relationship Manager looking for a fresh challenge… Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships...

  • Relationship Manager

    2 weeks ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Job Description Are you a Relationship Manager looking for a fresh challenge… Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships...

  • Relationship Manager

    1 month ago

    London, United Kingdom Clearwater People Solutions Ltd Full time

    Are you a Relationship Manager looking for a fresh challenge… Our client, a company at the forefront of lowing carbon emissions, are looking for a Relationship Manager to join their team and help progress the company further. The role of the Relationship Manager will be to work in various sectors, building and maintaining relationships with new and...

  • Orchestra Manager Royal College of Music

    3 weeks ago

    London, United Kingdom International Arts Manager Full time

    Job Summary The Orchestra Manager has overall responsibility for the delivery of the RCM orchestra and large ensemble programme. It is a crucial role in supporting the College’s programme of public performances. Job Description Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and...

  • Orchestra Manager Royal College of Music

    4 weeks ago

    London, United Kingdom International Arts Manager Full time

    Job Summary The Orchestra Manager has overall responsibility for the delivery of the RCM orchestra and large ensemble programme. It is a crucial role in supporting the College’s programme of public performances. Job Description Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and...

  • Orchestra Manager Royal College of Music

    2 weeks ago

    London, United Kingdom International Arts Manager Full time

    Job Summary The Orchestra Manager has overall responsibility for the delivery of the RCM orchestra and large ensemble programme. It is a crucial role in supporting the College’s programme of public performances. Job Description Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and...

  • Orchestra Manager Royal College of Music

    2 weeks ago

    London, United Kingdom International Arts Manager Full time

    Job Summary The Orchestra Manager has overall responsibility for the delivery of the RCM orchestra and large ensemble programme. It is a crucial role in supporting the College’s programme of public performances. Job Description Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and...

  • Orchestra Manager Royal College of Music

    2 weeks ago

    London, United Kingdom International Arts Manager Full time

    Job Summary The Orchestra Manager has overall responsibility for the delivery of the RCM orchestra and large ensemble programme. It is a crucial role in supporting the College’s programme of public performances. Job Description Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and...

  • Orchestra Manager Royal College of Music

    1 day ago

    London, Greater London, United Kingdom International Arts Manager Full time

    Job Summary The Orchestra Manager has overall responsibility for the delivery of the RCM orchestra and large ensemble programme. It is a crucial role in supporting the College's programme of public performances. Job Description Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and...

  • Relationship Manager

    2 days ago

    London, Greater London, United Kingdom Centre People Full time £56,000

    A Japanese bank based in London is currently recruiting a Japanese Speaking Relationship Manager. In this role you will be responsible for the relationship management, customer credit, document process and controls, customer satisfaction, and education and self-development. This role is to be a Relationship Manager facing off to important clients, so...

  • Relationship Manager

    3 weeks ago

    London, United Kingdom Antony James Recruitment Ltd Full time

    **Relationship Manager** Our Central London client in the Financial Services sector is seeking a Relationship Manager to join their team as soon as possible on a permanent basis with a salary of £45000 - £50000 on offer. This role comes with a great perks package including privatehealthcare, generous holiday and the opportunity to earn bonus too. **What...

  • Relationship Manager

    2 weeks ago

    London, United Kingdom Ingeus Full time

    Relationship Manager Location: Lewisham **Salary**: £28,425 Ingeus are currently looking for a Relationship Manager to establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area. As our Relationship Manager, you will manage and establish...

  • Relationship Manager

    2 weeks ago

    London, United Kingdom Ingeus Full time

    Relationship Manager Location: Haringey **Salary**: £28,425 Ingeus are currently looking for a Relationship Manager to establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area. As our Relationship Manager, you will manage and establish...