Remote Billing Analyst

4 weeks ago


London, United Kingdom Gold Group Full time

Billing Analyst
Please note - This is a temporary 6 month FTC position with an immediate start.
Billing Analyst needed for a well known Full Fibre Broadband organisation based in London who are looking to employ an experienced and well-rounded Billing Analyst that takes pride in their work with an in-depth knowledge of billing processes and reconciliations to ensure quality as well as knowledge of payments services for consumer customers.
The successful candidate would need to have strong skills with data analytics tools, such as Microsoft Excel, Access and Power BI and desirably come from a background within telecoms or utilities billing and payments.
30 day's holiday
Private medical care
Pension Plan
Career Progression
Some of the main duties of the Billing Analyst will include:
This is a great opportunity to deliver a great customer experience to our customers through trusted billing and payments services while supporting a profitable business. The role will operate and improve business processes for billing, payments and revenue assurance.
Operate processes and quality checks for validating the accuracy of the bills we sent to customers.
Manage reconciliations to ensure that all products and services are billed as expected.
Support with responding to queries from customers and resolving customer billing and payments errors.
Work with technology partners, finance and customer services teams to make improvements to the business processes for billing, payments and revenue assurance.
Produce reporting for KPIs for operational performance.
Support business project with performing system and business process testing for billing and payment.
What experience you need to be the successful Billing Analyst:
Billing processes and reconciliations to ensure quality
Experience from telecom or utilities billing and payments.
Strong analytical skills and having the ability to create insights from data
Strong skills with data analytics tools, such as Microsoft Excel, Access and Power BI
This really is a fantastic opportunity for a Billing Analyst to progress their career. For a copy of our privacy policy please visit our website #J-18808-Ljbffr



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