Service Designer

4 weeks ago


London, United Kingdom Hitachi Solutions, Ltd. Full time

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.
Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.
Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.
Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.
We are growing our multidisciplinary User-Centred Design consulting team and looking for a SeniorService Designer to join us on our exciting journey and be part of the Hitachi Solutions family. This role will be responsible for enabling the best-in-class digital transformation for our clients in both public and private sectors.
You will advocate for a user-centric approach and demonstrate the value of service design
Plan and lead service design activities within projects
Collaboratively design end-to-end services with a wide range of stakeholders
Experience of working in agile and digital transformation projects
Experience in designing end-to-end services in complex environments
Experience involving a wide range of users and stakeholders in design activities
Experience using research and evidence to understand user needs and test design concepts
Possess expert knowledge and know-how in applying GDS Service Standard
Diversity and Inclusion at Hitachi Solutions
Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. For more information please refer to our Privacy Policy located at
com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
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