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Operational Resilience Manager

1 month ago


Edinburgh, United Kingdom Tesco Bank Full time €65,520

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Serving our customers, communities, and planet a little better every day.

Salary - Salary is up to £65,520 + annual bonus & benefits.

Location - Edinburgh, Permanent

Office Attendance - Our roles are hybrid; however, you should be able to travel to our office, 2 days per week for this position.

Closing Date - Applications 14th May at 5pm

A chance to thrive.

We're looking for an Operational Resilience Manager to join our Technology Business Services team at Tesco Bank

You'll have the opportunity to play a pivotal role within our Resilience Team working with key stakeholders to deliver and shape the Operational Resilience programme for Tesco Bank. Your primary focus will be on the delivery of our testing schedule which includes testing the impact to our important business services though a range of severe but plausible scenarios. You'll be closely working with our senior leadership team, and stakeholders across the business and influencing our future ways of working.

This is a great time to join Tesco Bank as we continue to mature our Operational Resilience programme. With our strategic partnership with Barclays UK announced earlier this year this gives us all the opportunity to continue to develop and contribute to our growing success.

You'll be within the Resilience Team reporting to an Operational Resilience Senior Manager. You'll also be working with key stakeholders from across the Bank to help shape how we do things and execute the resilience testing programme.

Due to the size and nature of Tesco Bank the opportunity to broaden skills and experience across a number of different disciplines in the Operational Resilience environment, including Business Continuity and Crisis Management, are accessible, disciplines which are highly desirable experience within the Financial Services industry.

What you'll be doing

• Working at pace to manage and deliver the Operational Resilience testing programme including important Business Services scenario exercises ensuring alignment to regulatory requirements.

• Collaborating with multiple stakeholders across the Bank to support the delivery of the testing schedule.

• Ownership of the management of key outputs from exercises ensuring any actions and vulnerabilities are captured and tracked through to completion.

• Support the overall delivery of the Operational Resilience programme including helping to educate and inform stakeholders across the subject of Resilience.

• Working with colleagues across the Resilience team to support continuous improvements in our policies, frameworks and processes.

We need you to have

• Operational Resilience regulations - knowledge and practical experience of implementing these within a Financial Services organisation.

• Experience of delivering exercises through a range of severe but plausible scenarios.

• Strong communication skills, having the ability to engage confidently with senior stakeholders across the Bank .

• Experience of Operational Resilience frameworks and policy management .

And if you have any of these, even better

• Experience of management and execution of Business Continuity policies and frameworks.

• Understanding and experience of incident/crisis management disciplines.

• Experience of working in an agile working environment.

We don't expect you to tick every box, and if you feel you hit most of the brief, it's worth exploring to further develop your career here with us.

What's in it for you

• Prepare for your retirement with our colleague pension scheme.

• Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year.

• Performance related annual bonus.

• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.

• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we'll give you a second card to share with someone else.

• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.

• A place to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.

• Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone's welcome.

We want all our colleagues to always feel welcome and be themselves at Tesco Bank. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

Role Alignment

Following the announcement regarding Tesco's' strategic partnership with Barclays, this role will support our banking business and will transfer to Barclay's UK towards the end of 2024, subject to regulatory approval. Please note, the transfer date may change.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more

Why Tesco Bank?

We're also a little obsessed with the future. Your future. Our future. That's why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.

It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

All that hard work? Come and see it turned into something real, usable, and important to customers' and colleagues' everyday lives. At Tesco Bank, our products make things a little better for everyone.

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