Care Home Receptionist
3 weeks ago
Magdalen House. An Allegra Care Home.
Here at Magdalen House, our first point of contact is crucial to our success. We are looking to welcome a warm, friendly person to join our reception team. This is a part time position for 24 hours per week, on a rota, to include very other weekend.
You will be a caring person, with a friendly manner and smart appearance, and with experience of working with the general public. Ideally, you will have worked in a care home setting, but full training will be given, so your personality and attitude is more important to us.
You will have a good basic education with GCSEs (or equivalent) including English and Maths. You will also have knowledge of, and be proficient in, Microsoft Office applications. Customer service is something you will really enjoy, dealing with people at all levels – face-to-face, on the phone or by email. You will need to be a multi-tasker, be able to work well under pressure and use your initiative. You will enjoy being part of a friendly team, working together and contributing to the success of our care home.
As the first person point of contact when families and other visitors arrive atour home, this role is vital. You'll beexpected to welcome visitors in a friendly and professional manner. You will have an excellent telephone manner and be able to reply promptly to enquiries, taking ownership of queries and finding answers to questions.
As well as providing great customer service, you will be responsible for general office duties to support the management team, and you will ensure our reception area is a tidy and welcoming space for that outstanding first impression.
If this sounds like you, apply today We would love to hear from you.
(Previous applicants need not apply)
You'll need to be at least double-vaccinated against Covid-19 to work in our home.
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