Network Operations Coordinator

3 weeks ago

Southampton, United Kingdom Carnival UK Full time

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. The Maritime Operations Coordinator is an exciting and varied role that is key to the business. You will be the focal point for coordination, contact and support for both our fleet (P&O Cruises and Cunard) and our head office team at Carnival UK.
This role is based in the ORCA Operations team ( Operations, Risk, Coordination and Activity ) where you will lead the responses to activity that threatens business as usual both ship and shore, working closely with onboard senior management teams and a broad range of shoreside stakeholders to ensure that the operations run efficiently and effectively.
This could also be a fantastic opportunity for those looking to make the transition from ship to shore.
Monitor daily fleet operations, compilingandpresentingcomplicatedsituations to the wider businessinaclearandconsistentwaywhicharecompellingandunambiguous.
Lead daily operational scrums ensuring that key impacts are raised in a timely manner.
Lead on operational deviations, such as itinerary changes and impact of technical issues, coordinating ship and shore side operational teams to develop balanced solutions to complex problems.
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK09 and is offered on a full time 12 months Fixed-term contract basis, with hybrid working of at least 3 days in our Southampton office. The team also works a rotated schedule, meaning that some weekends will be required, as well as some travel due to business needs.

Fresh ideas and different perspectives are what excite us most and help us to succeed. We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

Home and office-based hybrid working, with 3 days per week in the office
Recognition scheme with prizes and awards
Employee Discounted Cruising plus Friends and Family offers
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Discounted retail and leisure via discounts portal
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in
Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. LI-Hybrid
#Project Management; Holidays are one of life’s greatest pleasures. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
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