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Senior Service Delivery Manager

2 months ago

Liverpool, United Kingdom Searchability® Full time €55,000

Service Delivery Manager
Remote working, quarterly visit to Liverpool office
SQL Server / ITIL / Service Delivery

If you're interested in being part of a dynamic, rapidly expanding fintech company that's revolutionising information flow in the asset management industry, we want to hear from you.
Remote working
Work with greenfield projects
Project ownership
Pension, Holidays etc

The Service Delivery Manager role;

My client is looking for a professional with a background in technical support, including support of their SQL databases. The position will report in to the head of engineering and work closely with him to ensure all ITIL Service Delivery processes are aligned correctly, along with picking up roughly 10 technical tickets per day, which are very much orientated around SQL queries/joins/procedures, debugging them, or passing them back across to the development team to correct.

Service Delivery Manager essential skills;

ITIL
SQL Server
Application Support
ITIL, SQL Server, Application Support, Service Delivery, Client facing