Trainee Automotive Customer Service Advisor
2 weeks ago
Trainee Customer Service Administrator Required in Redhill, Surrey
Specialist Automotive Company
30pm Monday - Fridya + 1 in 4 Saturday mornings on a rota 8.Pay: Starting Salary 24k with training and personal development offered
Our client an Automotive Bespoke Repair Specialist in the Redhill, Surrey are are currently looking for a Trainee Customer Service Administrator to join their Automotive Customer Service Booking and Administration team.
As an Administrative Assistant, you will play a crucial role in delivering exceptional customer service and operational support within our clients Service and Aftersales department .
Responsibilities as a Trainee Customer Service Administrator include but not limited too:
Receiving incoming calls and managing the reception desk with a focus on high-level customer service.
Presenting services and skills over the phone to secure bookings.
Meeting and greeting customers, confirming booking details, and coordinating with the workshop team.
Handling customer enquiries via various channels including email, social media, telephone, and face-to-face interactions.
Serving as a key liaison between customers, workshop staff, and office personnel.
Accurately updating customer information databases.
Liaising with customers, workshop staff, and external subcontractors.
Assisting the Office Manager with Health & Safety responsibilities.
Participating in the training of new office team members.
Providing support to the Office Manager and performing additional duties as required.
Assuming responsibility for team and duties in the absence of the Office Manager.
Strong customer service skills.
Proficiency in Microsoft Office suite and general IT skills.
Skill in writing and grammar.
If you possess these qualifications and are eager to contribute to a dynamic team environment, apply now to join our clients Automotive Business as an Administrative Assistant
If you are interested in this Trainee Customer Service Administrator role or you are looking for Motor Trade jobs in the Redhill area, please get in touch with Sam Enderby at Perfect Placement today He helps people find new Automotive jobs throughout Surrey.
At Perfect Placement, we specialise in Motor Trade jobs, so if you are looking to improve your Automotive Career, please contact us today. We are the leading UK Motor Trade Recruiters with many Automotive Vacancies across the whole of the UK #J-18808-Ljbffr
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