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CAA | Business Support Coordinator | west sussex

1 month ago

West Sussex, United Kingdom CAA Full time

Security Level:BPSS

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

To support the Shared Service Centre and the SSC Senior Management Team to ensure an effective two-way flow of communication and information between senior management and the SSC teams. Using a one best way and continuous improvement methodology. Provide support to the Business Delivery Manager in managing SSC budgets, diary management, resourcing, and all business delivery functions.

Core Accountabilities

  • Maintain resource records for the Shared Service Centre (SSC) including;Providing an efficient recruitment pipeline, from the scheduling of Assessment Centres, arranging interviews and completing the onboarding process
  • Support the annual casual worker recruitment process
  • Providing weekly updates to SSC Senior Management Team regarding all aspects of recruitment and resourcing
  • Coordinate the flow of information from senior management into the teams, and the flow from the SSC to other CAA and external stakeholders including;Business Change activities
  • Organisational chart alignment/coordination structures updates
  • Provide meeting support (i.e. assisting to develop agendas, collate and circulate papers, prepare, and circulate Action/Decision log, etc.) and the organising of the meeting including all the logistics (i.e. catering, venue booking, etc.)
  • Focal point for all SSC / HR related workflows. Including attending meetings and creating procedures/process in a one best way format
  • Responsible for managing and updating relevant databases and systems to maintain accurate and effective records for the SSC. (i.e. resource tracking)
  • Involvement in small projects within the SSC, including but not limited to management of audit activity and the Business Continuity Plan
  • Coordinate small change project work as required within the SSC
  • Develop and maintain an SSC Project register to provide management with visibility of all project activity involving the SSC, resources, progress, and timescales
  • Support SSC Procurement activities. Including invoicing, budget tracking and maintaining authorised signatories register
  • Supporting the SSC Business Delivery Manager with budget related activities and cycle

About You

To be considered the for the role you must have:

  • Effective planning, organisational, and time management skills
  • Ability to work well under pressure in a fast-paced environment to support operational requirements within short timescales
  • Ability to work with minimum supervision, will need to be able to use their own initiative and set own deadlines
  • Able to collect data and inputs from others and create summary information to help inform decision making
  • Good interpersonal skills, including an ability to adapt appropriately to deal with people at all levels within the CAA
  • Good verbal and written communication skills with attention to detail.
  • Proficiency in the use of MS Office products
  • Able to think ahead to establish an efficient and appropriate course of action. Able to prioritise and plan activities
  • Interview training and case study support will be helpful

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

If you do not meet these requirements, we may not be able to accept your application.

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Inclusive Recruitment

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.

As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.

Working With Us

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more


Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone

Closing Date:Thursday 5th December 2024

Interview Date:Tuesday 10th December 2024 please note the interviews will be face to face at Aviation House (Our Gatwick Office) there is sadly not an alternative date for interview being offered

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.


Job Segment:Aerospace, Procurement, Aviation, Operations

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