Operations Manager

2 weeks ago

Essex, United Kingdom CANCER RESEARCH UK Full time

Reports to: Online Development Business Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 37.5 hours per week, 09:00 - 17:00 Monday -Friday (however a level of flexibility is needed to ensure business need is met)

Location: Romford Dept, Harold Wood, RM3 0HU

Closing date: 7 May :55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Competency based interview (first round) followed by a task (2nd round)

Interview date: W/C 13th May 2024

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are implementing a 10-year growth plan for their trading operations. Our aim is to reach an income of GBP96 million over the 10 years, directly contributing GBP53 million to our life saving research. As our trading operations expand, so does our marketplace and eCommerce presence. Sustainable and preloved fashion is on the rise, with the online resale market due to be worth $36bn by 2024 and bigger than fast fashion by 2029, at $64bn. Therefore this is a key area for us and a real opportunity to bring in more money for our life saving research.

Across our Marketplace hubs, our Marketplace teams sort, identify, value, photograph, and list items onto online marketplace platforms such as eBay, Depop and ASOS marketplace. We are looking for a commercially minded, experienced Operations Manager who will be based out of our Romford Ebay Hub. In this role you will be accountable for the operations of our Hubs in Romford and Grantham. You will use your leadership and people management skills to ensure outstanding customer experience through your teams. This role would suit someone from a retail background who has knowledge of online marketplaces and knows how to motivate and get the best out of a diverse team.

What will I be doing?

  • Lead and deliver an outstanding customer experience through your teams

  • Effectively recruit, develop and retain employees (including volunteers).

  • Ensure the highest standards of operational compliance, maintaining all legal and due diligence documentation as required.

  • Be a great ecommerce trader, delivering outstanding imagery, content and maintain a strong availability of product.

  • Maintain feedback scores in accordance with selling platforms Top Seller rating criteria.

  • Achieve set targets as agreed.

  • Identify new sales opportunities and implement.

What are you looking for?

  • Commercial acumen

  • Management and leadership experience

  • Operational Mindset

  • Strong understanding of efficient goods inbound/outbound and inventory management.

  • High level of competence of ecommerce marketplaces.

  • An understanding of product current trends.

  • Customer service experience and strong communication skills.

  • Selling product online for business purposes.

  • Flexible attitude and adaptable to change.

  • Able to work effectively under pressure and prioritise own and team's tasks.

  • Creative flair and an eye for detail.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human : Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us at .

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Internal Job Title: Ecommerce Operations Manager (Marketplaces)

#J-18808-Ljbffr

  • Operations Manager

    5 days ago

    Essex, United Kingdom Hays Specialist Recruitment Limited Full time

    We are hiring an Operations Manager for our client. Operations Manager - Essex Our Client is looking for an Operations Manager to join our site based in Essex. The role of the Operations Manager is to meet the Business and expectations with regard to the Cost Centre by ensuring continued productivity gains whilemeeting Customer satisfaction in terms of QDC...

  • Operational Risk Manager

    4 weeks ago

    Essex, United Kingdom Ultimate Banking Ltd Full time

    Are you an Operational Risk professional seeking a new, challenging role within financial services? Our client is a customer centric, mortgage and savings provider, with a fantastic opportunity for an Operational Risk Manager to join their team. This individual will be analytical, organised and solution focused, and be able to build key relationships while...

  • Operations Manager

    3 weeks ago

    Essex, United Kingdom Future Recruitment Ltd Full time

    NEW VACANCY! (PT3150)OPERATIONS MANAGER - PRINTESSEX£Open DOE + Pension + Phone + Other Benefits TBDOur client is a privately owned B1 Litho Print, Digital Print, Cartons, and Creative Company based in Essex who have been established for over 30 years. They invest in quality kit as well as their staff to ensure their customers receive the best possible...

  • Operations Manager

    3 weeks ago

    Essex, United Kingdom Future Recruitment Ltd Full time

    NEW VACANCY! (PT3150)OPERATIONS MANAGER - PRINTESSEX£Open DOE + Pension + Phone + Other Benefits TBDOur client is a privately owned B1 Litho Print, Digital Print, Cartons, and Creative Company based in Essex who have been established for over 30 years. They invest in quality kit as well as their staff to ensure their customers receive the best possible...

  • Operations Manager

    4 weeks ago

    Essex, United Kingdom Regen Solutions Full time

    Operations Manager £70,000 + Package Essex Passive Fire Safety The Business: Leading Compliance business specialising in fire safety and electrical maintenance. Supporting Local Authority clients across London and the Southeast - councils, housing associations, education, blue light etc. The Role: Working for a leading compliance business with a true...

  • Conference & Events Operations Manager

    7 days ago

    Essex, United Kingdom Antony James Recruitment Ltd Full time

    **Conference & Banqueting Operations Manager** We have a fantastic opportunity for a C&B Operations Manager for a well-established, 4-star hotel in Essex. This stunning hotel offers a salary of £34,000 per year and additional benefits. **What does the role entail?** As a C&B Operations Manager, you will manage a team of 2 assistants, 2 supervisors, and a...

  • Operations Manager

    3 weeks ago

    Essex, United Kingdom Regen Solutions Full time

    Operations Manager£70,000 + PackageEssexPassive Fire SafetyThe Business:Leading Compliance business specialising in fire safety and electrical maintenance. Supporting Local Authority clients across London and the Southeast - councils, housing associations, education, blue light etc.The Role:Working for a leading compliance business with a true appetite for...

  • Finance and Operations Manager

    2 weeks ago

    Essex, United Kingdom Boston Hale Full time

    Boston Hale are hiring for a Financial Operations Manager for an organisation based in Chelmsford. The successful candidate will be qualified accountant with significant experience of financial operations. Leading the day to day financial processing operations Managing credit control, accounts payable, and income teams Promoting the redesign and...

  • Operations Manager

    2 weeks ago

    Wickford, Essex, United Kingdom TC Personnel Ltd Full time

    Our client is a leading provider of grounds maintenance services and landscape creation projects. Based in Wickford, Essex with close road links to the A127/A13, they are looking to add to their Operations business with an experienced Operations Manager who can compliment their team. Our client has a long, established history within this sector and offers...

  • Operations Manager

    2 days ago

    Essex, United Kingdom ILLUME RECRUITMENT Full time

    Director of Operations - Essex - £75k + car allowance Are you an experienced Operations Manager within the Contract Catering sector looking to take the next step up the ladder or a Director of Operations / Operations Director who is looking to join a company who can help take your career to the next level? Due to business growth, I am currently recruiting...

  • Operations Manager

    4 weeks ago

    Essex, United Kingdom Finegreen Full time

    We are working with an NHS organisation who are seeking to appoint an Interim Director of Operations for CAMHS. The role will start ASAP and will be for 6 months initially, experience of operational leadership at Band 8d/9 is essential within a similar role. Significant focus for this role will be on ensuring improved clinical governance across...

  • E-procurement/p2p Operations Manager

    7 days ago

    Essex, United Kingdom Cedar Full time

    **P2P/e Procurement Operations Manager** - ideally Oracle/SBS. Key Areas -- Responsible for providing support on P2P process improvement and enhancements alongside the systems team - Provide feedback and transactional data analysis to procurement teams and end users, including procurement standard metrics and price comparison data/multiquote - Demonstrable...

  • Operations/Transport Manager

    6 days ago

    Basildon, Essex, United Kingdom Streamline Services Consultancy Limited Full time

    Our client is a prominent player in the logistics industry, known for their dedication to delivering tailored transportation solutions and maintaining high service standards. With a commitment to continuous improvement, they are seeking an experienced Operations Manager to join their team and contribute to the efficient management of transport and...

  • Operations Manager/Senior Manager

    4 weeks ago

    Wickford, Essex, United Kingdom TC Personnel Ltd Full time

    Our client is a leading provider of grounds maintenance services and landscape creation projects. Based in Wickford, Essex with close road links to the A127/A13, they are looking to add to their Operations business with an experienced Operations Manager who can compliment their team. Our client has a long, established history within this sector and offers...

  • Transport Operations Manager

    1 week ago

    Basildon, Essex, United Kingdom Association for Project Management Full time

    Our client is a prominent player in the logistics industry, known for their dedication to delivering tailored transportation solutions and maintaining high service standards. With a commitment to continuous improvement, they are seeking an experienced Operations Manager to join their team and contribute to the efficient management of transport and...

  • Inventory Operations Manager

    6 days ago

    Colchester, Essex, United Kingdom Ambitions Personnel Full time

    Do you thrive on the responsibility of a well-organised warehouse operation? Do you have an extensive knowledge of EWM SAP within a warehouse or fulfilment organisation? You will be joining a small team of colleagues who together ensure that their logistics partners operate in the desired way, to the relevant standards and that stock locations are accurate...

  • Operations Manager

    4 weeks ago

    Wickford, Essex, United Kingdom TC Personnel Ltd Full time

    Our client is a leading provider of grounds maintenance services and landscape creation projects. Based in Wickford, Essex with close road links to the A127/A13, they are looking to add to their Operations business with an experienced Operations Manager who can compliment their team. Our client has a long, established history within this sector and offers...

  • Operations Manager

    2 weeks ago

    North Weald, Essex, United Kingdom Simply Washrooms | B Corp Full time

    Company Description: Simply Washrooms is a certified B Corp that specialises in providing complete workplace hygiene and washroom services solutions. Our commitment is to deliver safe and hygienic working environments and washrooms in an environmentally responsible, sustainable, and ethical way. We pride ourselves on setting ourselves apart from our...

  • Operations and Process Manager

    3 weeks ago

    Chelmsford, Essex, United Kingdom Aon Corporation Full time

    Do you have a passion for Insurance Operations Improvements & Digital Transformation? If yes, come and join our market leading team, supporting the global, wholesale & specialist Insurance centre of excellence, supporting all our continuous improvement and market transformation / digitisation initiatives through an ambitious modernisation agenda! This a...

  • Operations and Process Manager

    3 weeks ago

    Chelmsford, Essex, United Kingdom Aon Hewitt Full time

    Do you have a passion for Insurance Operations Improvements & Digital Transformation? If yes, come and join our market leading team, supporting the global, wholesale & specialist Insurance centre of excellence, supporting all our continuous improvement and market transformation / digitisation initiatives through an ambitious modernisation agenda! This a...